Proven leader and efficient troubleshooter with extensive experience at Rivian, adept at fostering team cooperation and enhancing workflow efficiency. Skilled in quality control analysis and forklift operation, I excel in driving project completion with a 100% accuracy rate in high-volume cash management. My background emphasizes craftsmanship and supervisory skills, ensuring top-notch product quality and team performance.
Work History
R2 GA Island Repair Technician
3 Months
Rivian | 08.2026 - Current
Diagnosed vehicle issues using diagnostic tools and repair procedures.
Inspected components for wear, damage, and compliance with quality standards.
Repaired electrical, mechanical, and software-related concerns following service instructions.
Documented findings, repairs, and parts usage in maintenance systems.
Verified completed work through functional testing and final quality checks.
Recommended process improvements to reduce rework and improve repair efficiency.
Team Leader
3 Years
Rivian | 08.2023 - 08.2026
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Documented and maintained technical specifications for SAP applications.
Trained and mentored new team members on SAP system operations and functionality.
Took part in starting up a new department in house called CCMC.
Production Control Team Member
5 Months
Rivian | 03.2023 - 08.2023
Kept work areas clean, organized and safe to promote efficiency and team safety.
Orchestrated routing by producing accurate shipping documentation and package labels.
Contributed to team success by completing jobs quickly and accurately.
Utilized forklift to load, unload, transport and store product.
Reviewed orders to determine priorities and set schedules.
Developed strong cooperative relationships with coworkers and managers
Sales Floor Supervisor
1 Year 7 Months
NuEra | 08.2021 - 03.2023
Delivered superior customer service in every interaction and skillfully resolved conflicts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Tracked and prepared quarterly reports of sales goals to management.
Maintained compliance with company policies, objectives and communication goals.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Managed high volume of cash with 100% accuracy rate.
Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
Sales Associate/ Inventory Specialist
8 Months
NuEra | 12.2020 - 08.2021
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Maintained strict inventory controls for regulatory compliance across dispensary operations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Prioritized helping customers over completing other routine tasks in store.
Read industry publications to maintain knowledge on current and future bud trends.
Performed data entry and completed proper paperwork.
Recorded information, shortages and discrepancies to keep records current and accurate.
Volunteer Fire Captain/EMT-Basic
2 Years
North Pekin Fire Department | 08.2019 - 08.2021
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
Prepared incident reports detailing personnel, location and results of each call.
Business Manager
2 Years 3 Months
Amazon | 09.2018 - 12.2020
Oversaw all office operations for the organization by processing vital documentation and authorization for services.
Brought in new business connections and revenue generation opportunities by improving networking strategies.
Managed administrative functions of scheduling, billing, inventory management, shipping and receiving of products.
Managed day-to-day business operations, including accounting, finance, pricing, and marketing.
Managed daily operations and implemented changes to ensure the highest quality of product for each customer.
Lead Driver and Installation Tech.
5 Months
XPO Logistics Inc. | 07.2018 - 12.2018
Delivering and installing home appliances such as washers, gas/electrical dryers, OTR microwaves, dishwashers, and gas /electric ranges
Contacted customers prior to delivery to confirm and coordinate delivery times.
Completed all documentation neatly and accurately.
Completed on-time deliveries by choosing the best and most efficient routes.
Unpacked and assembled all new merchandise using variety of power tools.
Provided accurate measurements and estimates for all projects.
Grinder
Morton Industries LLC | Apr 2018 - Jul 2018
Completed finishing work, including deburring, buffing and polishing materials according to strict tolerances.
Adhered to all standard safety and compliance requirements.
Kept equipment in good working order by calibrating settings and performing minor maintenance.
Managed team performance by training, mentoring, disciplining and motivating employees.
Assisted machine operators with finished pieces.
Kept work areas clean and neat.
Made sure that products were produced on time and are of good quality.
Monitored product standards and quality-control programs.
Machine Operator
3 Years
Excalibur Seasoning | 11.2014 - 11.2017
Received and correctly processed both written and verbal instructions, prints and work orders.
Obtained appropriate tooling and fixtures.
Inspected and tested components, assemblies and power tools.
Disassembled, reassembled and corrected changeover.
Built containers and pack parts in accordance with detailed packing specifications.
Recognized and repaired defective material and equipment when necessary.
Tested electrical controls and components on the line.
Planned and paced work efficiently in order to meet daily, weekly, project or production goals.
Observed all safety policies and procedures
Closely inspected parts to ensure they were clean and free of contaminants.
Security Guard/ Valet Runner
9 Months
Casino Miami | 03.2014 - 12.2014
Guarded posts for long periods of time
Prevented minor from entering the facility
Routine patrols throughout the facility looking for suspicious activity
Escorting armed Brinks personnel to the money and chip room
Greeting customer in a friendly manner
Parking cars in a timely manner
Standing for long periods of time
Supervisor
2 Years 4 Months
Excalibur Seasoning | 11.2011 - 03.2014
Provided instruction, coaching and motivation to all employees during the shift.
Developed and enforced safety standards and procedures for food quality and sanitation purposes.
Oversaw the loading and unloading of packages in the warehouse.
Earned management trust by serving as key holder, responsibly opening and closing store.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Maintained cleanliness and presentation of stock room and production floor.
Participated in physical inventory counts every 3 months.
Checked job sites for accuracy, quality and to ensure that all specifications for the project were met.
Crew Member
1 Year 11 Months
Hardees Resturant | 11.2009 - 10.2011
Provided excellent customer service by greeting customers and meeting quality expectations.
Took orders, prepared meals and collected payments.
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Education
NFPA Firefighter I - Basic Operations Firefighter
Illinois Fire Service Institute | Chillicothe, IL | 01-2021
Emergency Medical Technician- Basic (EMT-B) - EMS
Peoria EMS | Galesburg, IL | 10-2018
GED - Computer Aided Drafting and Design
Morton High School | Morton, IL | 01-2010
Skills
Efficient troubleshooter
Quality control analysis
Emphasizes craftsmanship
Forklift operator
Well trained on pneumatic Machinery
Teamwork and collaboration
Well trained on SAP
Efficient math skills
Trained on repairing machinery
Team leader
Supervising experience
Additional Information
Very professional and respectful
Works well with others
Always on time
Helps out all other departments when needed
Available to work long hours including overtime
Strong problem solving skills in stressful situations
Overall extremely hard worker
References:
Ethan Robles
Phone:(803)361-0318
Timeline
R2 GA Island Repair Technician
Rivian
08.2026 - CurrentRead More
Team Leader
Rivian
08.2023 - 08.2026Read More
Production Control Team Member
Rivian
03.2023 - 08.2023Read More
Sales Floor Supervisor
NuEra
08.2021 - 03.2023Read More
Sales Associate/ Inventory Specialist
NuEra
12.2020 - 08.2021Read More
Volunteer Fire Captain/EMT-Basic
North Pekin Fire Department
08.2019 - 08.2021Read More
Business Manager
Amazon
09.2018 - 12.2020Read More
Lead Driver and Installation Tech.
XPO Logistics Inc.
07.2018 - 12.2018Read More
Machine Operator
Excalibur Seasoning
11.2014 - 11.2017Read More
Security Guard/ Valet Runner
Casino Miami
03.2014 - 12.2014Read More
Supervisor
Excalibur Seasoning
11.2011 - 03.2014Read More
Crew Member
Hardees Resturant
11.2009 - 10.2011Read More
Grinder
Morton Industries LLC
Apr 2018 - Jul 2018Read More
Illinois Fire Service Institute
NFPA Firefighter I from Basic Operations Firefighter
Read More
Peoria EMS
Emergency Medical Technician- Basic (EMT-B) from EMS