Summary

Overview

Work History

Education

Skills

Timeline

GAOYER MOUA

Midlothian,TX

Summary

Results-driven sales professional with experience in full-cycle sales, closing, client relationship management, lead generation, and business development. Skilled at conducting discovery calls, identifying client needs, presenting tailored solutions, overcoming objections, negotiating agreements, and converting prospects into customers. Strong background in high-touch relationship management, customer service, financial services, and recruiting. Known for persistence, communication, follow-through, and building trust with prospective and existing clients.

Overview

years of professional experience

Work History

Sales Closer / Sales Manager

Sphere Rocket Virtual Assistant

10.2025 - 08.2026

Manage the full sales process from discovery calls through closing and onboarding.
Identify client needs, present tailored solutions, pricing, and service options.
Handle objections, negotiate agreements, and follow up with leads to drive sales and revenue.
Build strong client relationships while managing an organized sales pipeline.
Revenue Closed → (Closed $130,222 in revenue over 8 months.)
Activity Levels → Closed offers ranging from $300 m2m–9K paid in full.
Conversion Rates → A 14.36% show-to-close rate
Quota Performance → 140% quota attainment (Ranked #5 on a 12-person team.)
Big Wins → biggest close was $9k

VIP Host

Viejas Casino & Resort

04.2023 - 05.2025

Managed and maintained relationships with 100+ VIP guests, delivering personalized service, coordinating exclusive experiences, and driving guest loyalty and repeat visits.
Used phone, email, and personalized outreach to engage guests and develop new opportunities.
Identified opportunities to increase player loyalty and casino revenue by promoting events, gaming offers, upgrades, relationship building and exclusive VIP experiences
Provided high-level customer service by coordinating guest needs, resolving concerns, and delivering personalized experiences.

HR Onsite Coordinator

Balance Staffing Agency

05.2022 - 01.2023

Managed a pipeline of 50+ active candidates weekly, consistently driving candidates from initial screening through interview, placement, and onboarding
Helped maintain a database of 100+ qualified candidates, ensuring an active pipeline for current and future openings.
Managed 5+ active job requisitions simultaneously, prioritizing positions based on urgency and client hiring needs.
Built strong candidate and client relationships while supporting staffing and hiring goals.

Sales Representative / HR Recruiter

Elite Marketing Concepts

04.2021 - 05.2022

Represented AT&T through direct sales, connecting customers with internet products and services.
Prospected new customers, identified their needs, and recommended solutions, upgrades, and additional services.
Used cold calling and outbound outreach to generate leads, build relationships, and schedule appointments.
Transitioned into recruiting, conducting interviews, following up with candidates, and training new team members.
Developed and executed strategic sales plans to increase market penetration.
Cultivated relationships with key clients, enhancing customer loyalty and retention.

Member Service Representative

Golden 1 Credit Union

10.2020 - 04.2021

Identified member needs and recommended appropriate financial products and services.
Built strong relationships with new and existing members through personalized service.
Resolved account concerns while maintaining a high level of customer satisfaction.
Processed financial transactions accurately while maintaining confidentiality and security.

CL Administrative Clerk

Credit Union 1

05.2016 - 10.2020

Supported daily administrative and financial operations in a fast-paced credit union.
Processed payments, maintained records, and verified transaction accuracy.
Managed calendars, appointments, spreadsheets, and important documentation.
Collaborated with multiple departments while maintaining organized and confidential records.
Processed member transactions accurately and efficiently, enhancing customer satisfaction.
Maintained comprehensive filing systems, ensuring easy access to critical documents.