Summary
Overview
Work History
Education
Skills
Timeline
Generic

Garden Gary

Rockland,MA

Summary

Dynamic Ops Manager at Gannett Publishing Services with a proven track record in operational excellence and team leadership. Spearheaded process automation initiatives, enhancing efficiency and employee engagement. Recognized for elevating customer satisfaction through strategic service improvements and effective decision-making. Committed to fostering a productive work environment while achieving organizational goals.

Overview

2026
2026
years of professional experience

Work History

Ops Manager

Gannett Publishing Services
  • Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
  • Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
  • Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
  • Increased customer satisfaction by implementing service improvements based on feedback analysis.

Manager

PCF Publishing
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Asst Mgr

Porta Bella
03.2015 - 07.2025

Asst mgr. cash experience. Deliveries receiver.

Education

Graduate Certificate - General Studies

Rockland High School
Rockland, MA
06.1978

Skills

  • Standard operating procedures
  • Operational excellence
  • Scheduling management
  • Software knowledge
  • Decision-making
  • Project planning and development
  • Team leadership
  • Employee engagement

Timeline

Asst Mgr

Porta Bella
03.2015 - 07.2025

Ops Manager

Gannett Publishing Services

Manager

PCF Publishing

Graduate Certificate - General Studies

Rockland High School