Gardenia Hernandez
Groveland,FL
Summary
Energetic, trustworthy and dependable individual seeking to grow within the company and succeed at all organizational objectives.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Nibha Mediratta Internal Medicine
10.2025 - Current
- Checked in and checked out patients efficiently while maintaining accurate records
- Scheduled and managed future appointments using electronic systems
- Answered and routed incoming phone calls, assisting patients with inquiries and directing them to appropriate departments
- Reviewed incoming faxes and routed documents to the appropriate staff promptly
- Assembled and organized patient medical records to ensure completeness and compliance
- Processed and fulfilled medical records requests in accordance with privacy guidelines
- Provided front desk support in a fast-paced healthcare environment while maintaining professionalism and patient confidentiality
Data Entry / Administrative Assistant
Clermont Pediatrics
10.2024 - Current
- Enter patient information accurately into system
- Book appointments and manage scheduling
- Serve as interpreter for Spanish-speaking patients
- Verify insurance and process patient check-ins and check-outs
- Prepare medical referrals and send medical records
- Handle large volumes of faxes and documentation
Customer Service / Cashier
JCPenney
11.2023 - 10.2024
- Operated as frontline cashier and customer service associate
- Assisted customers with purchases and returns
- Maintained excellent customer service and satisfaction
Flower Driver / Florist
Kimi’s Flowers
04.2023 - 11.2023
- Delivered floral orders using shop van
- Maintained shop cleanliness including sweeping and waste disposal
- Designed and created floral arrangements
- Assisted customers with placing orders for flower arrangements
Education
High School Diploma -
Dave Thomas Education Center
Coconut Creek, FLSkills
Effective, analytical, and dependable professional
Skilled at learning new concepts quickly
Able to prioritize and manage heavy workflow without direct supervision
Friendly and patient with customers and co-worker
Capable of learning new operating systems as required
Punctual and reliable in all responsibilities
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Nibha Mediratta Internal Medicine
10.2025 - Current
Data Entry / Administrative Assistant
Clermont Pediatrics
10.2024 - Current
Customer Service / Cashier
JCPenney
11.2023 - 10.2024
Flower Driver / Florist
Kimi’s Flowers
04.2023 - 11.2023
High School Diploma -
Dave Thomas Education Center