Gareth Mcneil

Coordinated trade shows and events, enhancing brand visibility and generating new business leads.

• Supported design of promotional materials, including brochures, flyers, banners, and advertisements.
• Developed compelling presentations to showcase market successes for clients.
• Managed daily workflow of personnel by assigning tasks, tracking progress and providing assistance when needed.
• Conducted training sessions on new processes or products for internal staff members.

• Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
• Utilized CRM tools effectively to manage client information, streamline workflows, and track progress toward goals.
• Maintained accurate records of customer interactions and transactions.
• Handled escalated customer complaints with professionalism and empathy.

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Answered telephone and email inquiries from potential customers.
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
• Delivered high-quality service by addressing customer concerns promptly and professionally.