Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Garett Hicks

Orangevale,CA

Summary

Proven track record in boosting revenue and enhancing customer relationships, exemplified during my tenure at Concrete Equipment Services, Inc. Skilled in sales closing and customer service, I excel in territory sales and solutions planning and objection handling. Achieved significant client retention through effective competitor research. Ensuring customer satisfaction and repeat business. I also have a little experience with food preparation.

Overview

1
1
year of professional experience

Work History

Parts Delivery & Sales Representative

Concrete Equipment Services, Inc.
Rancho Cordova, CA
06.2024 - 01.2025

I ordered parts for customers and worked the phones. I would also sell equipment to customers and answer any questions they had about the equipment. I was the delivery driver for the company and would deliver parts, as well as repaired or new equipment, to our customers.

  • Developed and maintained relationships with key clients to ensure repeat business.
  • Analyzed customer feedback to improve products and services.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.

Food Preparation, Cashier

Sourdough & Co
Folsom, CA
08.2023 - 12.2023

I opened and closed the store, and I would make customers' food and check them out at the register.

  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer inquiries regarding store policies and procedures.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.

Education

High School Diploma -

Folsom High School
Folsom, CA
05-2023

Skills

  • Sales closing
  • Competitor research
  • Territory sales
  • Solutions planning
  • Customer relationship building
  • Contact follow-up
  • Customer service
  • Customer relations
  • Revenue generation
  • Objection handling

Affiliations

I love to snowboard and wake board/surf, and I love hanging out with my friends. I was a multi sport athlete growing up and now I train MMA (Mixed martial Arts).

Accomplishments

  • All American wrestler
  • Placed 3rd in state and 7th at nationals for wrestling

Timeline

Parts Delivery & Sales Representative

Concrete Equipment Services, Inc.
06.2024 - 01.2025

Food Preparation, Cashier

Sourdough & Co
08.2023 - 12.2023

High School Diploma -

Folsom High School
Garett Hicks