Garith Mickonell Parker
East Orange,New Jersey
Summary
Dynamic Education Analyst at Stride, Inc. with proven expertise in consultative selling and account management. Achieved significant student performance improvements through data-driven strategies and exceptional communication skills. Adept at leveraging CRM software to enhance client relationships and drive program growth, consistently exceeding expectations in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Education Analyst
Stride, Inc.
Livonia, MI
07.2020 - Current
- Developed and implemented data-driven strategies for improving student performance in core programs and subjects.
- Guided students through their educational journey by providing proactive and responsive support, ensuring successful outcomes aligned with MedCerts program standards.
- Collaborated closely with academic departments to manage faculty and staff, develop academic schedules, and maintain regulatory compliance.
- Engaged prospective students through outreach efforts, scheduling appointments, and facilitating academic processes to support program growth and student success.
- Analyzed assessment results to identify areas of improvement and support instructional planning.
- Drafted reports summarizing findings from research projects and evaluations.
- Investigated complaints about school policies or procedures relating to educational services delivery.
Timeshare Sales Representative
Hilton Grand Vacations Inc.
Orlando, FL
08.2019 - 04.2020
- Processed incoming calls from Hilton reservation desk and applied presentation and marketing techniques to sell company premium services.
- Acquired detailed knowledge needed to sell vacation packages, includes assisting customers, solving customer complaints, placing orders, scheduling travel appointments, and following up on outbound calls to offer added value to travelers.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
Corporate Marketing Trainer
Bluegreen Vacations
Orlando, FL
08.2017 - 08.2019
- Led training for up to 40 employees on bi-weekly basis to help improve time-share sales techniques, customer experience, new agent performance management and product knowledge skills.
- Mentored team members to succeed and advance within department and company.
- Utilized available technology to train new employees focusing on providing effective strategies for on-boarding to reduce attrition and grow retention.
- Supervised assistant training specialists in training department, overseeing work, optimizing performance and motivating excellence.
- Met and exceeded personal and company timeshare sales goals consistently before being promoted to Corporate Marketing Trainer.
Account Manager
Staples Corporate
Orlando, FL
06.2013 - 04.2017
- Generated new accounts by implementing effective networking and consultative marketing strategies that grew my book of business from approximately $225,000 to 655,550 in 4 year period.
- Managed a $655,550 marketing sales portfolio by maintaining strong working relationships with decision makers for notable companies such as Burger King Corp., Universal Motown Records, and Pfizer.
- Used CRM to collaborate with clients on marketing vision, new opportunity targeting, resource planning and implementation strategies.
- Responsible for end-to-end project management and coordinated efforts among multi-layered program.
Team Manager
Perdue University Global
Orlando, FL
08.2007 - 04.2013
- Promoted to team lead for a 25-member admissions sales team and assisted supervisor with the overall daily performance and success of the team.
- Recruited and found potential students for academic programs.
- Counseled students in career planning, job placement and academic goals.
- Provided excellent presentations and attention to students through phone and face to face interactions.
- Used CRM to document, maintain and track prospective students applications and progress.
Education
Master of Arts - MEd
Southern New Hampshire University
Hooksett, NH10-2025
Bachelor of Arts - English Creative Writing - Screenwriting
Southern New Hampshire University
Hooksett, NH06-2020
Project Management Certificate - Project Management Essentials
Udemy
Online05.2020
Bachelor of Arts - Ed.
Sam Sharpe Teacher's College
12-2000
Skills
- Consultative Selling
- Sales Presentation
- Excellent Negotiating Tactics
- Verbal and Written Communication
- MS Office Excel / CRM Software Expert
- Account Management
Timeline
Education Analyst
Stride, Inc.
07.2020 - Current
Timeshare Sales Representative
Hilton Grand Vacations Inc.
08.2019 - 04.2020
Corporate Marketing Trainer
Bluegreen Vacations
08.2017 - 08.2019
Account Manager
Staples Corporate
06.2013 - 04.2017
Team Manager
Perdue University Global
08.2007 - 04.2013
Bachelor of Arts - English Creative Writing - Screenwriting
Southern New Hampshire University
Project Management Certificate - Project Management Essentials
Udemy
Master of Arts - MEd
Southern New Hampshire University
Bachelor of Arts - Ed.
Sam Sharpe Teacher's College