Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Garnie Haynes

New Salisbury,IN

Summary

Dynamic professional with a proven track record at Amazon SDF8, specializing in process optimization and analytical thinking. Demonstrated expertise in enhancing workflows and reducing vendor returns, alongside training associates to achieve operational excellence. Leveraged small business ownership experience to develop innovative online strategies that significantly boosted customer retention during challenging periods.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Problem Solver- Process Guide

Amazon SDF8
Jeffersonville, IN
11.2021 - Current
  • Developed innovative approaches to streamline processes, improve efficiency, and reduce vendor returns in the Bond Department/Amazon Luxury Store.
  • Utilized advanced analytical skills to dissect problems and devise actionable strategies.
  • Coordinated with Area Managers and Process Assistants to deliver customer shipments on time.
  • Trained new associates in policies, actionable strategies, and methods used within problem-solving teams.
  • Served as department lead when needed for outbound department

Small Business Owner

Great Garno's House of Music
Lexington, KY
07.2017 - 01.2021
  • Developed and maintained an online presence through website management and social media.
  • Developed and implemented student-specific curriculums for music education.
  • Implemented online educational strategies to increase customer retention during COVID lockdowns.
  • Oversaw daily operations of small business including customer service and financial management.

Education

Bachelor of Arts - Geology

University of Kentucky
Lexington, KY
06-2026

Bachelor of Science - Business Administration And Management

Spalding University
Louisville
06-2007

Skills

  • Workflow enhancement
  • Quantitative skills
  • Document and records management
  • Administrative and office support
  • Business development
  • Process optimization
  • Analytical thinking
  • Product and service sales
  • Issue and complaint resolution
  • Order fulfillment
  • Innovative thinking

Certification

  • Tariff classification specialist 2007

Timeline

Lead Problem Solver- Process Guide

Amazon SDF8
11.2021 - Current

Small Business Owner

Great Garno's House of Music
07.2017 - 01.2021

Bachelor of Arts - Geology

University of Kentucky

Bachelor of Science - Business Administration And Management

Spalding University
Garnie Haynes