Open To Work
Garret Budhai
Richmond,VA
Work Preference
Summary
Detail-oriented technician skilled in system maintenance and workplace safety. Proven ability to implement quality control measures and enhance customer satisfaction.
Overview
30
30
year of professional experience
Work History
Lead Technician
Astonishing Detail
Richmond, Va
09.2023 - 03.2025
- Operated detailing equipment to achieve high-quality finishes on various vehicles.
- Trained and mentored junior technicians on best practices and efficient workflow techniques.
- Implemented systematic cleaning processes to enhance vehicle presentation and customer satisfaction.
- Conducted quality inspections to ensure adherence to company standards for detailing services.
- Managed inventory of supplies, ensuring availability of necessary materials for operations.
- Collaborated with management to streamline processes, reducing turnaround times for service delivery.
- Resolved customer inquiries and concerns promptly, enhancing overall client experience and retention.
Sales Associate
Astonishing Detail
Richmond, VA
09.2023 - 03.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of product features and benefits, improving customer engagement.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Collaborated with team members to achieve store sales goals and promotions.
- Resolved customer inquiries and concerns promptly, fostering loyalty and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Auto Water Damage Technician
Astonishing Detail
Richmond, Va
09.2023 - 03.2025
- Operated water extraction equipment to mitigate damage and restore affected areas.
- Assessed property conditions to determine necessary restoration procedures and timelines.
- Collaborated with clients to explain restoration processes and provide updates on progress.
- Documented damage assessments and restoration efforts for insurance claims processing.
- Trained junior technicians on safety protocols and effective water damage mitigation techniques.
- Implemented quality control checks to ensure adherence to industry standards during restoration tasks.
- Developed efficient workflows that improved response times for emergency water damage situations.
- Implemented preventative measures during restoration projects, mitigating the risk of future water damage occurrences.
- Established rapport with insurance adjusters for smooth claim settlements benefiting both clients and the company.
- Improved customer satisfaction by providing timely and effective water damage restoration services.
- Developed tailored water damage restoration plans, taking into account unique client needs and property conditions.
- Enhanced team productivity by training new technicians on industry best practices and equipment usage.
- Increased company revenue by upselling additional services during initial consultations with clients.
- Cleaned and restored interiors of automobiles damaged by fire, water, spills or smoke, using commercial cleaning equipment and specific types of chemicals, cutting and making patterns for carpet under-padding, removing and replacing sound deadener from floor pans, running diagnostic equipment.
Education
High School Diploma -
Cambridge High in Latin
Cambridge, MAHigh School Diploma -
Northern Va Community College
Annandale, VaSkills
- Testing diagnostics
- Testing and repair
- Workplace safety adherence
- System maintenance
Timeline
Lead Technician
Astonishing Detail
09.2023 - 03.2025
Sales Associate
Astonishing Detail
09.2023 - 03.2025
Auto Water Damage Technician
Astonishing Detail
09.2023 - 03.2025
High School Diploma -
Cambridge High in Latin
High School Diploma -
Northern Va Community College