GARRET LABRECQUE
Layne Minerals
Sierra Vista,AZ
3
years of professional experience
Personable and solution-oriented, with strong communication skills and genuine interest in helping customers. Understanding of automotive systems and maintenance schedules, coupled with strong problem-solving and organizational abilities. Dedicated to providing exceptional customer service and ensuring a positive experience for every client.
Along with having developed skills in demanding and safety-focused environment, looking to transition into new field. Demonstrates expertise in equipment operation and maintenance, coupled with strong focus on safety and efficiency. Ready to leverage technical and problem-solving abilities to contribute effectively in new role.
Work History
Automotive Service Advisor
6 Months- Comprehended complex Automotive systems and conveyed digestible sales points to customers.
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Coordinated service appointments and managed workflow to optimize shop efficiency.
- Communicated effectively with technicians to ensure accurate diagnosis and repair recommendations.
- Provided detailed explanations of service options, fostering informed customer decisions.
- Resolved customer inquiries and complaints promptly, maintaining a positive dealership reputation.
Drill Technician
1 Year 3 Months- Diagnosed and performed preventative and necessary repairs on diesel engines, hydraulic and pneumatic equipment, and rig engines, ensuring consistent machinery operation
- Performed real-time analysis of drill cuttings to determine necessary additives to change viscosity and coagulatory properties of slurry
- Collaborated with crew during high-stress scenarios to uphold safety and ensure equipment operated as designed
- Complied with MSHA safety regulatory measures while operating in mining areas
- Applied knowledge of chemical mixing additives to ensure compatibility in solutions, including expertise in single-thread and multi-thread polymers
- Introduced and escorted State and National Mining Inspectors and MSHA Inspectors through active operations, demonstrated compliance with regulatory standards
Trainer/Dock Lead
1 Year 11 Months- Onboarded incoming employees and delivered comprehensive safety training
- Managed distribution operations by dispatching work and organizing product shipments
- Managed distribution operations, including dispatching work and organizing product shipment loads
- Led work allocation strategies to align team efforts with company mission objectives.
Education
High School Diploma
Skills
Customer relations
Client feedback
Stress management
Service Reporting
Complex Problem-solving
Time management
Automotive diagnostics
Stress Tolerance
Safety trained
Team Coordination
Automotive Safety
Staff management
Timeline
Drill Technician
Layne Minerals
05.2025 - CurrentRead More
Automotive Service Advisor
Precision Toyota
02.2025 - 08.2025Read More
Trainer/Dock Lead
Vistar Distribution
07.2023 - 06.2025Read More
Buena High School
High School Diploma
Read More