Garrett Adams
Salt Lake City
Summary
Dynamic sales associate with proven success at Columbia Sportswear, recognized as a top regional employee. Skilled in customer service and conflict resolution, fostering loyalty through personalized experiences. Demonstrated teamwork and time management while training new staff and enhancing store performance, contributing to a thriving retail environment.
Overview
6
6
years of professional experience
Work History
Sales Associate/Assistant Store Manager
Columbia Sportswear
12.2022 - Current
- Selected regional employee of the second quarter in 2024
- Promoted to a key holder/assistant manager within the first 6 months of employment
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Increased customer loyalty with personalized shopping experiences and attentive service.
Car Wash Attendant
Supersonic
12.2020 - 04.2022
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
- Optimized workflow by rotating between different roles within the car wash process as needed.
Landscape Worker
Private Employers
05.2019 - 09.2019
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
Education
High School Diploma -
Skyline Highschool
Salt Lake City, UT05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
Timeline
Sales Associate/Assistant Store Manager
Columbia Sportswear
12.2022 - Current
Car Wash Attendant
Supersonic
12.2020 - 04.2022
Landscape Worker
Private Employers
05.2019 - 09.2019
High School Diploma -
Skyline Highschool
Similar Profiles
Maria VincentMaria Vincent
Master Data Management Analyst at Columbia SportswearMaster Data Management Analyst at Columbia Sportswear
Rick EricksonRick Erickson
Strategic Account Support Representative at Columbia SportswearStrategic Account Support Representative at Columbia Sportswear
Donovan WarnerDonovan Warner
Receiving Specialist at Columbia SportswearReceiving Specialist at Columbia Sportswear
Alyssa WangAlyssa Wang
Operations Specialist at Columbia SportswearOperations Specialist at Columbia Sportswear
Issac MontoyaIssac Montoya
Kaysville Utah at centerline developmentKaysville Utah at centerline development