Garrett Arnold
Kihei,HI
Summary
Dedicated food service professional with 9 years of experience across various roles, including Busser, Bar Back, Bartender, Food Runner, and Server. Possesses a strong ability to create positive dining experiences, enhancing customer satisfaction. Passionate about delivering exceptional service and fostering relationships in fast-paced restaurant environments.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
Food runner/Expeditor
Grand Wailea Resort & Spa
Wailea, Hawaii
12.2024 - Current
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining areas and service stations.
- Communicated guest requests and special dietary needs to kitchen personnel.
- Provided exceptional customer service by addressing guest inquiries promptly.
- Ensured that all orders were correct before leaving the kitchen area.
- Organized food orders and ensured accuracy of items served to customers.
Bar back
lifes a beach
Kihei, Hawaii
02.2021 - 06.2024
- Assisted bartenders in preparing garnishes and mixers for drink orders.
- Maintained cleanliness of bar area, including washing glassware and utensils.
- Stocked ice, beverages, and supplies to ensure efficient service.
- Supported special events by setting up and breaking down bar stations.
- Monitored inventory levels and communicated needs to management promptly.
- Engaged with customers to create a welcoming atmosphere at the bar.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
Breakfast Server
Cheeseburger grill and taproom
Wailea, HI
10.2018 - 11.2020
- Prepared and served breakfast items according to menu standards.
- Provided excellent customer service to enhance guest dining experiences.
- Checked with guests to ensure that they were enjoying their meals and addressed any issues promptly.
- Managed guest inquiries and resolved concerns promptly and courteously.
- Resolved customer complaints in an efficient and professional manner.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments accurately using point-of-sale system.
- Bussed tables between shifts to prepare for incoming diners.
Education
High School Diploma -
Baldwin High School
Wailuku, HI 06.2010 - 07.2014
Skills
- Foodservice
- Meal delivery
- Table service
- Customer communication
- Food safety standards
- Cash handling
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Adaptation to feedback
- Guest relations
- Positive demeanor
- Physical endurance
- Safety awareness
- Performance improvement
Timeline
Food runner/Expeditor
Grand Wailea Resort & Spa
12.2024 - Current
Bar back
lifes a beach
02.2021 - 06.2024
Breakfast Server
Cheeseburger grill and taproom
10.2018 - 11.2020
High School Diploma -
Baldwin High School
06.2010 - 07.2014