Relationship-focused professional with experience in sales, customer service, business development, and team leadership. Known for building strong client relationships, communicating effectively, and delivering exceptional service. Brings a proactive approach to problem-solving, collaboration, and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Service Manager/ Sales Consultant
Guardian Foundation Repair
Willard, MO
01.2024 - Current
Managed and led sales representatives in conducting detailed home inspections while building strong client relationships, guiding customers through the installation process, and utilizing consultative sales and negotiating skills to secure projects.
Developed sales strategies that improved customer engagement and retention.
Communicating with both project managers and customers to ensure guaranteed satisfaction.
Assisting owner with everyday operations of the business.
Collaborated with marketing to create targeted campaigns that increased lead generation.
Commercial/Residential Sales Consultant
Federal Protection
Springfield, MO
03.2021 - 01.2024
Being knowledgeable of and able to sell hundreds of products within the security industry.
Able to de-escalate situations if the customer was having problems or needed further information on the product.
Consistent communication through email, phone, or in person; with customers, team members, and install teams.
Worked closely with multiple teams to solve problems and figure out the best solution for the customer and the company.
Sales Representative
Wraser Pharmaceuticals
Springfield, MO
09.2019 - 03.2021
Represented three distinct medications, delivering comprehensive education to healthcare professionals for informed prescribing decisions.
Created and maintained relationships with medical professionals, healthcare providers, and pharmaceutical distributors.
Education
Bachelor of Science - Communication Studies
Evangel University
Springfield, MO
05.2019
Skills
Relationship management
Consultative Sales
Client Education
Team Leadership
Communication
Problem Solving
Business Development
Accomplishments
Federal Protection: FED Award(An award presented to a chosen few by leadership who they believe exemplify the best qualities that the company represents)
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