Garrett Brown
Olympia,Washington
Summary
Versatile professional combining health consulting and legal assistance expertise. Effectively implemented communication strategies to achieve health objectives while delivering exceptional customer service. Demonstrated organizational skills and attention to detail, consistently resolving issues and maintaining client satisfaction in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Health Consultant
Department of Health
Olympia, WA
12.2025 - Current
- Implemented communication strategies and resources to achieve public health objectives.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Updated customer accounts, addresses and contact information within call management databases.
- Consulted with customers to resolve service and billing issues.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Legal Assistant
Young love and coker
08.2023 - 07.2024
- Opened and closed files for the firm, tracked cases for the attorneys and calendared any future hearings, filed pleadings with the courts, and coordinated with all of the attorneys to make the firm stay up to date on everyday functions.
Education
AA degree -
South Puget Sound Community College
Bachelor's Degree - criminal justice
Central Washington University
Skills
- Quick learner
- Low maintenance
- Complaint resolution
- Computer proficiency
- Multitasking
- Customer service
Volunteer Experience
Played football, basketball, and track. Was very active in after school programs and tried to make sure that I made every effort into helping other people out in those clubs. Always was looked up to as a leader and included everyone who wanted to participate.
Timeline
Health Consultant
Department of Health
12.2025 - Current
Legal Assistant
Young love and coker
08.2023 - 07.2024
AA degree -
South Puget Sound Community College
Bachelor's Degree - criminal justice
Central Washington University