Career advancementWork-life balanceCompany CultureWork from home optionPaid time off401k match
Knowledgeable Epic Systems Analyst with 2+ years of experience including the implementation of a successful Epic Go-Live. Leader of Urgent Care and Ambulatory clinical workgroups, discussing organizational decisions and new Epic functionality. Passionate about solving technical issues and improving user experience and efficiency.
2
Certifications
2
Years of experience
Work History
IT Systems Analyst
2 Years 3 Months
CoxHealth - Springfield, MO | 07.2024 - Current
Primary Urgent Care analyst supporting 9 clinics, leading workgroup discussions on application upgrades, change requests, and cross-functional projects
Manage design, build, configuration, testing, implementation, and optimization of Epic Ambulatory, Nurse Triage, and Urgent Care workflows to support clinical operations and patient care
Troubleshoot complex application issues, provide end-user support, and drive process improvements from clinical feedback
Automation Support Associate
5 Months
Walmart - Springfield, MO | 02.2024 - 07.2024
Monitored and operated Alphabot grocery picking system using multiple software programs to ensure efficient order fulfillment
Executed lock-out tag-out protocols in three-tier system to retrieve downed bots and conduct routine maintenance, enhancing system reliability
Documented hourly grocery pick drops and created case reports for downed bots and system faults to identify recurring issues and improve operational response
Lab Researcher
7 Months
MSU MuSyC Lab - Springfield, MO | 05.2023 - 12.2023
Created a model for video-based fall detection using Python to detect elderly falls in smart homes
Performed literature reviews and followed academic Research Process to propose a novel technique - Scene Graph generation - to improve fall detection accuracy by up to 3% over the industry standard of 96%
Developed and presented design document for Scene Graph implementation to MuSyC Lab staff, outlining two years of development work
Mathematics Tutor
1 Year 9 Months
MSU Bear CLAW Tutoring Center - Springfield, MO | 08.2021 - 05.2023
Tutored students in Mathematics courses while teaching essential study strategies and habits
Medical Software Support Analyst & Trainer at Sutherland Software ConsultingMedical Software Support Analyst & Trainer at Sutherland Software Consulting