Garrett Doran
Leonardtown,MD
Summary
Strong background in behavioral health and operations management, focused on enhancing client engagement and satisfaction. Experience in crisis intervention, effective communication, and maintaining safety standards. Proven ability to coordinate activities that promote recovery while ensuring compliance with treatment plans.
Overview
20
20
years of professional experience
Work History
Behavioral Health Technician
Judd House
La Plata, MD
02.2026 - Current
- Observed and documented client self-administration of medication.
- Coordinated and facilitated client activities to enhance engagement and support recovery.
- Follow treatment plan objectives and address client-specific needs.
- Evaluated behavioral and emotional needs of clients, providing appropriate responses and crisis intervention.
- Maintain a safe, clean, and orderly physical environment for clients.
- Contribute to the delivery of both residential and outpatient treatment services.
- Interact with and supervise clients in treatment, ensuring a supportive and safe environment.
- Assisted clinical and administrative teams in identifying and addressing client needs to support their recovery journey.
- Complete the intake process for new clients entering the program.
- Maintain accurate client documentation to ensure compliance and continuity of care.
- Observe and document client self-administration of medication as applicable.
- Coordinate and facilitate client activities to promote engagement and recovery.
- Follow treatment plan objectives and address client-specific needs.
- Evaluate the behavioral and emotional needs of clients, providing appropriate responses, including crisis intervention.
- Maintain a safe, clean, and orderly physical environment for clients.
- Assist with the dietary needs of clients to ensure their well-being.
- Executed various tasks to support team operations.
Front Desk & Operations | Maintenance Manager
The Leonardtown Inn / Fairfield by Marriott
Leonardtown, MD
12.2023 - 01.2026
- Managed daily front desk operations, enhancing guest experience through effective scheduling and prompt problem resolution.
- Maintained high customer satisfaction through effective communication and service delivery.
- Oversaw property maintenance operations, ensuring compliance with safety regulations and adherence to brand cleanliness standards.
- Coordinated with vendors and internal staff to efficiently address facility needs, optimizing service delivery and operational effectiveness.
Paraeducator & Substitute Teacher
St. Mary's County Public Schools
Leonardtown, MD
10.2016 - 12.2023
- Facilitated classroom instruction for students in grades K-12, including those with IEPs and special education needs, enhancing their learning experience.
- Provided individualized support and small group instruction to reinforce lesson plans and skill development, fostering student engagement.
- Developed and implemented classroom management strategies that promoted a positive and conducive learning environment.
- Administered assessments and collected student performance data.
- Followed lesson plans and instructional guidance provided by permanent teaching staff.
Behavioral Health Technician
Judd House
La Plata, MD
01.2017 - 07.2017
- Demonstrated ability to provide compassionate, patient-centered care and support to individuals with mental health and substance use disorders.
- Established therapeutic relationships with assigned patients to foster trust and enhance engagement in treatment.
- Reported changes in patient's condition and suggested treatment plan modifications to optimize care outcomes.
- Maintained accurate documentation of client progress, assessments, and treatment plans to support effective care delivery.
- Adhered to all HIPAA regulations regarding confidentiality and privacy when handling sensitive information about clients' medical histories or diagnoses.
Sales Manager
DuPage County
DuPage County, IL
08.2008 - 12.2015
- Served as Destination Sales Manager for the DuPage County Convention and Visitors Bureau.
- Acted as Event Sales Manager for the Wyndham Lisle-Chicago Hotel & Convention Center.
- Reviewed and negotiated client contracts, ensuring alignment with sales goals and performance metrics.
- Developed market awareness strategies to forecast revenue and pinpoint growth opportunities.
- Managed departmental budgets and sales expenses.
- Coordinated group, transient, and catering bookings to optimize revenue generation.
- Led non-group transient sales and catering solicitations.
Special Counsel
Legal Staffing Agency
02.2006 - 07.2008
- Executed document review for immigration, bankruptcy, and contract litigation, ensuring thorough analysis and compliance with legal standards.
- Reviewed electronic documents using platforms such as Relativity.
- Ensured accuracy, responsiveness, privilege, and issue coding.
- Partnered with legal teams to prepare depositions and conduct fact investigations, contributing to case strategy and readiness.
- Supported witness interview preparation and document selection, facilitating effective testimonies and relevant evidence presentation.
Education
John Marshall Law School -
John Marshall Law School
01-2006
Bachelor of Science - Psychology
Excelsior University
01-2001
Skills
- Crisis intervention techniques
- Mental health support
- Patient care
- Patient care documentation
- Classroom support and student services
- Special education support
- Customer conflict resolution
- Team collaboration
- Budget management
- Facility operations
References
References available upon request.
Military Experience
United States Navy, Hospital Corpsman, 09/01/99, 09/30/01, Honorable, Provided medical support and patient care in a clinical environment., Maintained medical records and assisted healthcare personnel., Demonstrated discipline, teamwork, and adherence to strict protocols.
Timeline
Behavioral Health Technician
Judd House
02.2026 - Current
Front Desk & Operations | Maintenance Manager
The Leonardtown Inn / Fairfield by Marriott
12.2023 - 01.2026
Behavioral Health Technician
Judd House
01.2017 - 07.2017
Paraeducator & Substitute Teacher
St. Mary's County Public Schools
10.2016 - 12.2023
Sales Manager
DuPage County
08.2008 - 12.2015
Special Counsel
Legal Staffing Agency
02.2006 - 07.2008
John Marshall Law School -
John Marshall Law School
Bachelor of Science - Psychology
Excelsior University