Innovative and hands-on Frozen Food Manager with 30 years of experience as frozen foods team member and manager. Progressive strategist with advanced knowledge of industry trends in frozen foods and practiced success at implementing changes that increase sales. Dedicated to inspiring skilled and motivated teams to deliver best frozen food operation in market area.
Customer service-oriented professional with enthusiastic personality and skills in Customer service and Merchandising. Ready to apply experience in retail position with exciting organization.
Overview
34
34
years of professional experience
Work History
Assistant Grocery Manager
Giant Eagle
Uniontown, OH
06.2022 - Current
Drove consistent grocery sales with effective merchandising and promotions implementation.
Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
Analyzed store's inventory and ordered merchandise and products to keep stock level.
Delivered expert customer service to store patrons and assisted with locating desired items.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Frozen Food Manager
Giant Eagle
Green, Ohio
02.2001 - 05.2022
Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
Met and exceeded frozen foods sales goals, handled product selection and ordering, set priorities for team effort and sales and led marketing and sales display configuration and setup.
Maintained freezer cases in top operating condition, arranged for repairs and upgrades and drove meticulously clean and well-organized department for appealing shopping experiences.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Increased sales on consistent basis by developing key customer relationships.
Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
Managed opening and closing the store once a week for 13 years .
Frozen Food Manager
Tops Friendly Markets/Finast
Akron, OH
06.1991 - 02.2001
Stocked Frozen food , Dairy , Health & Beauty.
Trained to run Receiving once a week
Worked Night crew for a year
In charge of Dairy dept. when the dairy manager was on vacation
From 2019 till now with the help of my Frozen Food team we have increased in sales. When I first transferred to Green Market District in July of 2019 that store was at the bottom of the region and fast forward to 2021 , Green Market District is in the top 5 in sales in a region of 30 Market Districts. With an 15% increase over 2019 !
References
References provided upon request
Experience
["First-Line Supervisors of Retail Sales Workers"],["First-Line Supervisors of Retail Sales Workers"]
Education and Training
other,true
Additional Information
I am currently responsible for overseeing the day-to-day operations of the business