GARRETT FERRELL
Sales Management
Independence,KY
Summary
Dynamic Business Sales Leader, skilled in developing impactful sales strategies, and enhancing customer relationships. Proven track record in contract negotiation and team leadership, driving significant market share growth. Adept at data-driven decision making and effective communication, fostering high-performing teams to achieve sales excellence.
Overview
13
13
years of professional experience
Work History
Business Sales Manager
AT&T
Cincinnati, Ohio
08.2021 - Current
- Developed sales strategies to increase market share for telecommunications products.
- Collaborated with cross-functional teams to enhance customer service and support initiatives.
- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Negotiated contracts and agreements with customers to ensure maximum profitability.
- Managed the entire sales process from lead generation through close of sale.
Area Retail Sales Manager
AT&T Mobility
Lexington, Kentucky
10.2018 - 08.2021
- Trained staff on sales techniques and customer service standards.
- Analyzed sales data to identify trends and inform decision-making processes.
- Conducted performance evaluations and provided coaching for team improvement.
- Coordinated store operations to maintain compliance with company policies.
- Developed sales strategies to increase market penetration within assigned region.
- Trained and supported sales representatives in product knowledge and customer engagement.
Area Sales Manager
AT&T Wireless
Indianapolis, Indiana
10.2017 - 10.2019
- Supervised daily operations across multiple locations to ensure efficiency and compliance.
- Developed and implemented training programs for new staff to enhance performance.
- Coordinated inventory management processes to maintain optimal stock levels.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Led regular performance reviews to assess team productivity and address concerns.
- Supervised employees, ensuring optimal productivity.
Education
Bachelor of Science - Business Administration
American InterContinental University
Schaumburg, IL07-2018
Skills
- Sales strategy and planning
- Customer relationship management
- Contract negotiation and management
- Cross-functional collaboration
- Lead generation and nurturing
- Market analysis and research
- Data-driven decision making
- Team leadership and development
- Effective communication skills
- Competitor analysis insights
- Sales coaching and mentoring
- Solution selling approaches
- Sales reporting and analytics
References
Available upon request.
Accomplishments
- 2025 Management Development Program
- Ranked #1 in Mobility Sales for 2025
- Top 10 Sales Managers in AT&T Mid Market for 2024
- Service Excellence Award winner
- Diversity Champions Program Leader
Timeline
Business Sales Manager
AT&T
08.2021 - Current
Area Retail Sales Manager
AT&T Mobility
10.2018 - 08.2021
Area Sales Manager
AT&T Wireless
10.2017 - 10.2019
Bachelor of Science - Business Administration
American InterContinental University
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