Garrett Hammer
Cygnet,OH
Summary
Dynamic operations supervisor with a proven track record in optimizing team performance and streamlining processes. Strong communicator skilled in multitasking within fast-paced environments, dedicated to enhancing customer satisfaction and driving operational efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
11.2020 - Current
- Supervised daily operations, ensuring optimal team performance and customer service standards.
- Trained new team members on operational procedures and company policies.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Collaborated with management to implement efficiency improvements in workflow processes.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Meat & Produce Clerk
Walmart
08.2019 - 11.2020
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Implemented efficient stock replenishment processes to maintain optimal inventory levels.
- Analyzed sales trends to optimize product assortment and maximize profitability in the department.
- Led initiatives to improve visual merchandising of produce offerings, increasing customer engagement.
- Upon delivery checked products for damage and order accuracy.
- Reduced incidence of out-of-stock items by closely monitoring inventory levels and adjusting orders accordingly.
- Listened to customer needs and desires to identify and recommend optimal products.
Barista
Starbucks
04.2019 - 08.2019
- Delivered exceptional customer service in high-volume environment, ensuring satisfaction and loyalty.
- Managed inventory levels and stocked supplies to optimize workflow efficiency during peak hours.
- Controlled line and crowd with quick, efficient service.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
Cashier/Produce Clerk
Kroger
09.2015 - 04.2019
- Assisted in training new cashiers on register operations and policies.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Daycare Teacher
Dunn's Kiddie Kare
05.2013 - 08.2016
- Designed and implemented engaging lesson plans that promote cognitive and social development.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Enhanced children''s emotional development through empathetic communication and active listening techniques.
- Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
- Adapted teaching methodologies to suit different learning styles, ensuring all children remained engaged and motivated.
Education
Bachelor of Science - Marketing
Brandman University
Irvine, CA08-2022
Associate of Arts - Education
Owens Community College
Perrysburg, OH08-2015
Skills
- Operations management
- Marketing
- Excellent communication
- Multitasking Abilities
- Ability to Work Well in Fast-Paced Environments
- Collaborative Problem-Solving
Certification
Forklift Certified
Electric Pallet-Jack Certified
Walkie-Stacker Certified
Proficient is Microsoft programs
Timeline
Team Lead
Walmart
11.2020 - Current
Meat & Produce Clerk
Walmart
08.2019 - 11.2020
Barista
Starbucks
04.2019 - 08.2019
Cashier/Produce Clerk
Kroger
09.2015 - 04.2019
Daycare Teacher
Dunn's Kiddie Kare
05.2013 - 08.2016
Bachelor of Science - Marketing
Brandman University
Associate of Arts - Education
Owens Community College
Employee of the Month
- Managing over twenty associates during scheduled shifts
- Ability to adapt to a store remodel at a different location
- Completing expected tasks while leading others
- Willing to go above and beyond what was expected
- Kept positive environment during stressful times