Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Garrett Jones

North Little Rock

Summary

Dynamic Manager and Technician with a proven track record, specializing in team leadership and fast problem-solving. Enhanced customer satisfaction and team performance through effective communication and decision-making.

Overview

10
10
years of professional experience

Work History

Manager /Fire Alarm Technician

A&A Fire
08.2024 - 12.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.

Fire Suppression Technician

Capital Fire
09.2019 - 08.2024

Installed commerical fire suppression systems

Maintained up to date maintenance of fire extinguishers


Construction Supervisor

Core Construction Company
10.2017 - 09.2019
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Operated equipment with precision and efficiency
  • Reported quality of performance on site to site construction managers.

Technician

Grace Communications (motorola)
04.2015 - 07.2017
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

High School Diploma -

Central AR Christian
North Little Rock, AR
01-2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Detail-orientated
  • Fast problem solving

Languages

English

Timeline

Manager /Fire Alarm Technician

A&A Fire
08.2024 - 12.2024

Fire Suppression Technician

Capital Fire
09.2019 - 08.2024

Construction Supervisor

Core Construction Company
10.2017 - 09.2019

Technician

Grace Communications (motorola)
04.2015 - 07.2017

High School Diploma -

Central AR Christian
Garrett Jones