Israel Mendez
North Miami
Summary
Passionate employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers superior work ethic, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fire Alarm Technician
DynaFire
Miramar, FL
08.2024 - Current
- Reduced false alarms by performing routine preventive maintenance on all system components.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Responded to maintenance calls and troubleshot devices.
- Performed annual inspections on fire and security alarm systems.
Benefits Advisor
Aflac
North Miami, FL
07.2024 - Current
- Reduced company costs by negotiating favorable terms with insurance providers and vendors.
- Developed custom benefits packages tailored to individual employee needs, boosting overall job satisfaction rates.
- Delivered informative presentations on benefit programs at staff meetings, enhancing understanding of available resources among employees.
- Educated employees on available benefits options, empowering them to make informed decisions about their coverage.
- Managed open enrollment periods efficiently, enabling prompt processing of benefit changes for all employees.
Fire Alarm Technician
Siemens Building Technologies
Miramar, FL
03.2022 - 07.2024
- Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
- Responded to maintenance calls and troubleshot devices.
- Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Educated clients on proper use and maintenance of their fire alarm systems, leading to fewer service calls and improved overall safety.
Fire Alarm Inspector
Advanced Fire & Security Systems
Pompano Beach, FL
01.2016 - 02.2022
- Improved safety by meticulously inspecting and testing fire alarm systems in various buildings.
- Conducted thorough visual inspections to identify potential hazards or areas requiring further attention.
- Ensured timely completion of inspection reports which allowed clients to make informed decisions about their fire alarm systems'' status.
- Offered recommendations based on inspection findings that helped clients plan for necessary upgrades.
- Maintained a strong attention to detail, resulting in accurate detection of code violations and potential hazards.
Education
High School Diploma -
Mavericks High School
06.2015
Skills
- System Troubleshooting
- National Fire Protection Association knowledge
- Installation and repairs
- Professional Communication
- Written and verbal communication
- Product and service knowledge
- Customer Service
- Customer Relationship Building
Certification
(2-15) Florida Life, Health & Annuity License
Timeline
Fire Alarm Technician
DynaFire
08.2024 - Current
Benefits Advisor
Aflac
07.2024 - Current
Fire Alarm Technician
Siemens Building Technologies
03.2022 - 07.2024
Fire Alarm Inspector
Advanced Fire & Security Systems
01.2016 - 02.2022
High School Diploma -
Mavericks High School
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