Garrett Mayfield
Auburn
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced with business development and client management, driving significant revenue growth. Utilizes strategic sales approaches to secure new business and strengthen customer relationships. Track record of leveraging negotiation and communication skills to achieve sales targets and build long-term client partnerships.
Overview
10
10
years of professional experience
Work History
Service Advisor
SONS Ford
Auburn, AL
12.2024 - 05.2026
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted technicians by coordinating service appointments and managing workflow efficiently.
- Documented customer interactions and service details accurately in dealership management system.
- Explained repair services and pricing to customers, ensuring clear understanding of options available.
- Collaborated with team members to enhance service department efficiency and overall customer satisfaction.
- Developed strong rapport with clients, resulting in increased repeat business and referrals for the dealership.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Site Manager
Richardson Inc
Valley, AL
09.2023 - 11.2024
- Coordinated daily site operations to ensure project timelines and quality standards were met.
- Supervised subcontractors and team members, fostering collaboration and resolving conflicts effectively.
- Implemented safety protocols, reducing workplace incidents and promoting a culture of safety among staff.
- Conducted regular site inspections to monitor compliance with regulations and project specifications.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
PGA Golf Professional
Dothan Country Club
Dothan, AL
09.2016 - 04.2023
- Developed and implemented golf instruction programs for members and guests.
- Enhanced member engagement through personalized coaching sessions and group clinics.
- Managed daily operations of golf shop, ensuring inventory accuracy and customer satisfaction.
- Coordinated tournament logistics, including scheduling, registrations, and prize allocations.
- Mentored junior staff, fostering skill development and promoting best practices in customer service.
- Analyzed player performance data to tailor training regimens for improved results.
Education
Bachelor of Science - Marketing
University of Alabama At Birmingham
Birmingham, ALSkills
- Customer service
- Computer skills
- Multitasking and organization
- Strong work ethic
- Attention to detail
- Excellent communication
- Performance goals
- Workflow management
- Customer relationship management
- Documentation and reporting
- Records management
- Account management
- Conflict resolution
- Customer consulting
- Call center operations
- Reporting and documentation
Timeline
Service Advisor
SONS Ford
12.2024 - 05.2026
Site Manager
Richardson Inc
09.2023 - 11.2024
PGA Golf Professional
Dothan Country Club
09.2016 - 04.2023
Bachelor of Science - Marketing
University of Alabama At Birmingham