Garrett Munck
Dallas,TX
Summary
Proven leader with extensive experience at Trinity Groves Restaurant Group, adept in operations oversight and risk mitigation. Excelled in enhancing operational efficiency and quality assurance, achieving significant improvements in business management. Skilled in data analysis and financial oversight, mentored teams towards achieving corporate goals. Demonstrated expertise in capital spending and fostering effective leadership.
Overview
4
4
years of professional experience
Work History
Director of Operations
Trinity Groves Restaurant Group
11.2023 - Current
- Oversaw day-to-day operations in accordance with business objectives.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Mentored and coached team members to foster productive and engaging work environment.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Director of Operation Services
Trinity Groves Restaurant Group
12.2022 - 11.2023
- Leveraged professional networks and industry knowledge to strengthen client & partner relationships.
- Spearheaded innovative approaches to increase efficiencies and strategic planning.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
General Manager of Operations
Trinity Groves Restaurant Group
04.2021 - 12.2022
- Developed and maintained relationships with external vendors and suppliers.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Oversaw the opening of 4 concepts during this time: ArtPark Trinity Groves, Lexy's Dallas, and Nitro Burger.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Intern
Trinity Groves Restaurant Group
05.2020 - 04.2021
- Learned all aspects of every restaurant position in Sum Dang Good Chinese.
- Assisted in the opening of Holy Crust.
- Worked under Director of Operations learning the corporate side of a restaurant group.
Education
Bachelor of Science - Economics, Political Science, And Psychology
Skidmore College
Saratoga Springs, NY04.2021
High School Diploma -
Dallas Jesuit
05.2016
Skills
- Capital Spending
- Risk Mitigation
- Operations Oversight
- Quality Assurance
- Business Management
- Operational Efficiency
- Data Management
- Financial Oversight
- Data Analysis
- Effective leader
Timeline
Director of Operations
Trinity Groves Restaurant Group
11.2023 - Current
Director of Operation Services
Trinity Groves Restaurant Group
12.2022 - 11.2023
General Manager of Operations
Trinity Groves Restaurant Group
04.2021 - 12.2022
Intern
Trinity Groves Restaurant Group
05.2020 - 04.2021
Bachelor of Science - Economics, Political Science, And Psychology
Skidmore College
High School Diploma -
Dallas Jesuit
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