Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Garrett Nichols

Las Vegas,NV

Summary

Dynamic operations leader with a proven track record at DHL Supply Chain, driving a 30% productivity increase through targeted process improvements. Skilled in team development and KPI management, I excel in cross-functional collaboration and implementing Lean initiatives to enhance efficiency and safety across diverse environments.

Overview

12
12
years of professional experience

Work History

Operations Supervisor

DHL Supply Chain
Las Vegas, NV
01.2022 - Current
  • Increased productivity 30% by leading a targeted continuous improvement initiative in a struggling department
  • Introduced safety recycling container system adopted building-wide
  • Drive daily KPI reviews, delegation, and associate development

Sortation Lead

Amazon
San Bernardino, CA
01.2021 - 01.2022
  • Contributed to company-wide Kaizen event with solutions adopted across the network
  • Eliminated 100% of end-of-shift trickle scanning via redesigned workflow
  • Developed staffing process for bagging stations, improving productivity and reducing recirculation by 50%

Depot Service Manager (West Region)

Bob’s Discount Furniture
San Bernardino, CA
01.2018 - 01.2020
  • Standardized inspection log process used company-wide
  • Launched 5 new depots, including 2 outside the region
  • Created training materials and improvement plans for underperforming teams

Hub Supervisor

UPS
San Bernardino, CA
01.2017 - 01.2018
  • Shortened unload time by 10 minutes during peak season with improved workflows
  • Mentored 5 internal promotions from within team

Transship Supervisor / Transportation Specialist

Amazon
San Bernardino, CA
01.2014 - 01.2018
  • Developed new labor-saving dock procedures
  • Located $500K+ of missing inventory as IOL Hunter in 700K sq ft facility
  • Supervised and trained 3 to 20 employees on Transship projects

Education

Diploma -

Redlands High School
Redlands, CA

Certificate - Graphic Design

Riverside City College
Riverside, CA

Skills

  • Operations Leadership
  • Process Improvement
  • Team Development
  • KPI Management
  • Cross-Functional Collaboration
  • Safety & Compliance
  • Lean / Kaizen Initiatives
  • Reverse Logistics
  • Workflow optimization

Timeline

Operations Supervisor

DHL Supply Chain
01.2022 - Current

Sortation Lead

Amazon
01.2021 - 01.2022

Depot Service Manager (West Region)

Bob’s Discount Furniture
01.2018 - 01.2020

Hub Supervisor

UPS
01.2017 - 01.2018

Transship Supervisor / Transportation Specialist

Amazon
01.2014 - 01.2018

Diploma -

Redlands High School

Certificate - Graphic Design

Riverside City College

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