Garrett Powell
Lead Service Coordinator/Technician
Corpus Christi,TX
Summary
Organized Lead Service Coordinator/Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete time sensitive work. Safety-oriented team player with strong attendance record. Clear and precise communication skills.
Overview
16
16
years of professional experience
1
1
year of post-secondary education
Work History
Services Coordinator/Senior Lead Technician
Siemens Energy
12.2021 - Current
- Organize daily activities and technician assignments utilizing developed maintenance planner
- Lead a team of technicians to successfully complete projects within deadline, ensuring high-quality results
- Monitore SCADA systems and dispatch teams for corrective work from data interpretation
- Reduce equipment failure rates through diligent preventive maintenance procedures, minimizing downtime costs
- Coordinate individual duties after careful evaluation of each employee's skill level and knowledge
- Maintain up to date and accurate inventory through detailed receiving, cataloging and parts ordering
- Ensure compliance with industry safety standards through rigorous inspection and testing protocols, maintaining a safe work environment for all employees
- Develop maintenance strategies and schedules
- Schedule and coordinate major component replacements such as gearboxes , main bearings and transformers on 3.4MW wind turbines
- Travel to other company operated wind energy generation sites to assist in troubleshooting and site leadership as needed
- Conduct interviews for potential new site employees
- Complete monthly labor hour and availability reports
- Monitor job site health and trends and implement corrective actions
- Conduct performance reviews utilizing positive reinforcement and clear expectations
- Conduct field safety audits to ensure proper LOTO procedures are implemented
- Maintain calibrated tooling /equipment / PPE and schedule annual calibration services
- Collaborate with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals
- Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally
- Manage project timelines for successful completion, ensuring milestones are met and deadlines are adhered to
- Boost team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns
- Organize and maintain project documentation, enabling quick access to important information and facilitating smoother project transitions
Service Technician
Siemens Energy
12.2019 - 12.2021
- Carried out routine maintenance tasks while utilizing appropriate documentation, checklists, and reporting, to maintain efficiency, accuracy, and safety
- Performed basic & advanced troubleshooting on an as needed basis
- Developed intuitive step by step procedures to be distributed to affiliated wind farms
- Assisted in R&D for engineering teams
- Traveled to affiliated wind farms to aid in critical troubleshooting, and to train site technicians on specific skilled tasks
- Took on numerous leadership responsibilities in the absence of site management
- Assisted in heavy lift projects
- Maintained up to date trainings and certificates
Lead Wind Turbine Site Technician
Gemini Energy Services
12.2018 - 12.2019
- Carried out daily duties as the third party lead technician to oversee and ensure a safe work environment
- Assisted SGRE Technicians in the commissioning phase for G132 3.4 MW turbines
- Troubleshot various faults on G132 turbines as needed
- Replaced key components when found defective including yaw drives/motors, Balluff sensors, IGBTs, and Skiip modules
- Performed routine maintenance to include torquing and tensioning and transformer room inspection
- Participated in focused training from advanced technicians from SGRE
- Performed catalog and inventory counts regarding incoming and outgoing parts
Traveling Lead Wind Turbine Technician
Gemini Energy Services
07.2018 - 11.2018
- Maintained open communication with project manager regarding daily responsibilities and tasks to be completed as the third part lead technician
- Delegated tasks to fellow technicians and oversaw that appropriate safety measures were always followed
- Kept track of tools and parts required and replenished as needed
- Performed retrofits to include automatic lubricators, fire detection systems and vibration monitors
Inventory Specialist/ Merchandise Lead
Best Buy
10.2010 - 06.2018
- Completed and maintained accurate inventory count
- Analyzed inventory shrinkage trends
- Managed and trained new hires to include SOP's and safety
- Performed weekly inspections to ensure store productivity and overall functionality
- Delivered and installed appliances to customer homes
MECP Installer
Best Buy
01.2012 - 12.2015
- Installed audio equipment to include automotive stereos, amps capacitors, batteries ,remote starters and alarms
- Experienced in interpreting multiple vehicle wiring diagrams
- Performed a variety of diagnostic testing to troubleshoot automotive electrical systems
- Participated in ongoing company training in regard to new product knowledge and technology
- Implemented fiberglass fabrication as needed to complete an install
Education
Some College (No Degree) -
Pinnacle Career Institute
Kansas City, MO 08.2017 - 07.2018
Skills
Problem-solving
MS office/Excel
Data entry
Adaptability and flexibility
Project management
Report writing
Team leadership
Timeline
Services Coordinator/Senior Lead Technician
Siemens Energy
12.2021 - Current
Service Technician
Siemens Energy
12.2019 - 12.2021
Lead Wind Turbine Site Technician
Gemini Energy Services
12.2018 - 12.2019
Traveling Lead Wind Turbine Technician
Gemini Energy Services
07.2018 - 11.2018
Some College (No Degree) -
Pinnacle Career Institute
08.2017 - 07.2018
MECP Installer
Best Buy
01.2012 - 12.2015
Inventory Specialist/ Merchandise Lead
Best Buy
10.2010 - 06.2018