Garrett Ries
Spokane Valley
Summary
Dynamic Senior Technician and Supervisor with a proven track record at UPS, showcasing exceptional problem-solving and leadership skills. Excelled in reducing system downtime and fostering a culture of excellence, supported by a friendly, positive attitude and attention to detail. Strong teamwork and collaboration skills, consistently achieving high-priority project goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Technician
UPS
10.2023 - Current
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Reduced downtime for critical systems through effective troubleshooting and root-cause analysis.
- Collaborated with cross-functional teams to successfully complete high-priority projects on time.
Supervisor
UPS
06.2019 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Janitorial Cleaner
Environment Control
03.2019 - 01.2020
- Improved facility cleanliness by performing daily janitorial tasks, including sweeping, mopping, and vacuuming.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
- Projected friendly and positive image in interaction with employees and guests.
- Organized and used industrial cleaning products following strict safety procedures.
Education
High School Diploma -
University High School
Spokane Valley, WA06-2018
Skills
- Works Well Under Pressure
- Friendly, positive attitude
- Teamwork and collaboration
- Reliability
- Self motivation
- Attention to detail
Certification
- Basic Life Support Certification (BLS)
- Licensed Phlebotomist - Washington State Department of Health (Processing/Pending)
Timeline
Senior Technician
UPS
10.2023 - Current
Supervisor
UPS
06.2019 - 10.2023
Janitorial Cleaner
Environment Control
03.2019 - 01.2020
High School Diploma -
University High School
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