Garrett Stone
Narrows,VA
Overview
11
11
years of professional experience
Summary
Results-oriented professional with a dual degree in History and Geography, specializing in Geographical Information Systems (GIS). Experienced in ArcGIS applications and Microsoft Office Suite. Background includes outside sales roles in home security and office supplies, alongside consulting in the home improvement industry. Committed to enhancing sales strategies and operations through analytical skills and a strong understanding of customer needs.
Work History
Design Consultant
Bath Fitter
10.2025 - Current
- Conducted in-home consultations, assessed bathroom layouts, and recommended customized bath renovation solutions.
- Presented product options, finishes, and design features aligned with customer needs and space constraints.
- Created accurate measurements and specifications to support seamless installation planning.
- Prepared detailed project proposals and quotes using a consultative sales approach.
- Guided clients through product selection, addressing concerns and clarifying renovation process.
- Coordinated with installation teams to verify design details and ensure project readiness.
- Maintained organized records of consults, proposals, and customer preferences for follow-up.
- Presented comprehensive design proposals using 3D renderings, color boards, and material samples for client approval.
- Evaluated clients'' existing spaces to identify opportunities for improvement or enhancement based on their goals and objectives.
- Increased referral rates through exceptional customer service and communication skills.
Print and Marketing Supervisor
Staples
Roanoke, VA
03.2025 - 09.2025
- Supervised department workflows, ensuring consistent productivity and timely task completion.
- Monitored daily operations to maintain service quality and resolve issues quickly.
- Scheduled team assignments to balance workload and support coverage needs.
- Coordinated with management to improve efficiency and department coordination.
- Trained staff on procedures, safety expectations, and performance standards.
- Supported staff development through coaching, feedback, and ongoing performance guidance.
- Operated cash register to process customer transactions accurately.
- Handled cash register, returns, and refunds.
- Supervised daily store operations, ensuring consistent customer service and sales floor readiness.
- Coached associates on merchandising standards, productivity expectations, and service behaviors.
Key Accounts/MDM Department Supervisor
W.B. Mason
South Daytona, Florida
06.2022 - 06.2024
- Contributed to the leadership team for the key accounts department within the inside sales team.
- Managed daily operations of the team
- Coordinate, pursue, and close on large office opportunities. In particular HP ink and Toner, but also all other supply categories.
- Oversee day to day operations
- Meet expected call and sales metrics
- Mentored and coached employees to effectively manage high-value accounts
- Draft and deliver monthly and annual feedback for agents in the department
- Manage several million dollar annual spend book of business
- Supervised daily department operations, ensuring consistent workflow and service standards
- Coordinated staff schedules, assignments, and task completion to maintain coverage
Technology Department Supervisor/HP Champion
W.B. Mason
Daytona Beach, FL
02.2021 - 06.2022
- Oversaw employee performance, identified issues, and implemented solutions to meet productivity targets.
- Managed team of 8 employees, delegated tasks effectively, and ensured accountability for assignment completion.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Promoted culture of skill development and personal growth among staff.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Provided sales feedback to management to address concerns in sales reports.
- Examined logs to verify completeness and accuracy of documentation.
- Reviewed logs to ensure accuracy and completeness of records. to verify completeness and accuracy of documentation.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Promoted culture focused on encouraging staff to develop skills and abilities.
Training Coordinator/Key Manager
Texas Roadhouse
Port Orange, FL
07.2020 - 02.2021
- Collaborated with central management to identify and address training needs, ensuring alignment with organizational goals.
- Assessed training program success and proposed enhancements to upper management to improve overall effectiveness.
- Developed training handbook and supplementary course materials to support training initiatives.
- Monitored training reports within the learning management system for respective roles to promote initial and annual training completion.
Outside Sales Account Manager
Fit Security Solutions
Daytona, FL
06.2019 - 09.2020
- Established new accounts through targeted cold calling and personal visits, enhancing customer base.
- Engaged new and existing customers to identify and address specific needs with tailored products and services.
- Developed strong client rapport, expanding network of connections to facilitate future business opportunities.
- Built strong client rapport to establish diversified network of connections.
Outside Sales Representative
ADT Prime Protection
Daytona Beach, FL
02.2019 - 08.2019
- Established new accounts through cold calling and personal visits, resulting in expanded customer base.
- Evaluated customer requirements and demonstrated product offerings to propose tailored solutions for diverse needs.
- Followed up with customers post-sale to ensure satisfaction and address technical or service concerns.
Broil Cook
Texas Roadhouse
Port Orange, FL
02.2017 - 01.2019
- Ensured compliance with food safety and sanitation standards to promote a safe dining environment.
- Prepared ingredients by measuring, weighing, and mixing according to recipe directions for consistent dish quality.
- Restocked inventory and ingredient items to support seamless kitchen operations.
- Oversaw kitchen duties during opening and closing shifts.
Broil Cook
Texas Roadhouse
Christiansburg, Virginia
01.2016 - 01.2017
- Ensured compliance with food safety and sanitation standards to promote safe dining experience.
- Prepared ingredients by measuring, weighing, and mixing according to recipe directions for consistent dish quality.
- Restocked inventory and ingredients to support uninterrupted kitchen operations.
Education
High School Diploma -
North Cross School
Roanoke Virginia05-2009
Bachelor of Arts - History, Geography & GIS specialization, Geographical information systems
Emory & Henry College
Emory, Virginia05-2016
Skills
- Client assessment
- Data management
- Analysis
- PowerPoint
- Microsoft Office
- Design Software
- Strategic thinking
- Design Strategies
- Great attention to detail
- Adaptable Designer
- Multi-tasking
- Verbal communication
- Creative Problem Solver
- Patient
- Spanish
Courses
- Cross cultural Psychology program
- Emory & Henry College
- ArcGIS Specialization, Jan 2010 - May 2015
- Emory and Henry College
Timeline
Design Consultant
Bath Fitter
10.2025 - Current
Print and Marketing Supervisor
Staples
03.2025 - 09.2025
Key Accounts/MDM Department Supervisor
W.B. Mason
06.2022 - 06.2024
Technology Department Supervisor/HP Champion
W.B. Mason
02.2021 - 06.2022
Training Coordinator/Key Manager
Texas Roadhouse
07.2020 - 02.2021
Outside Sales Account Manager
Fit Security Solutions
06.2019 - 09.2020
Outside Sales Representative
ADT Prime Protection
02.2019 - 08.2019
Broil Cook
Texas Roadhouse
02.2017 - 01.2019
Broil Cook
Texas Roadhouse
01.2016 - 01.2017
Bachelor of Arts - History, Geography & GIS specialization, Geographical information systems
Emory & Henry College
High School Diploma -
North Cross School