GARRETT VALENTINE
St. George,UT
Summary
Experienced Airline Dispatcher in flight operations, safety management, and coordination within a fast-paced, high-volume environment at SkyWest Airlines. Adept at flight planning, monitoring real-time weather conditions, and ensuring compliance with FAA regulations to optimize safety, efficiency, and operational performance. Proficient in utilizing advanced dispatch software and working closely with pilots, ground crews, and air traffic control to execute seamless flight operations. Proven ability to maintain clear communication, troubleshoot issues on the fly, and adapt to dynamic situations while ensuring a smooth passenger experience. Seeking to leverage comprehensive dispatching skills and a deep understanding of regional and domestic flight operations to contribute to my commitment to operational excellence and superior customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Airline Dispatcher
SkyWest Airlines
01.2025 - Current
- Coordinated flight schedules, ensuring timely departures and arrivals while adhering to regulations.
- Observed and predicted weather patterns through early mornings and during late nights.
- Monitored weather conditions to provide current and potential safety information to crews.
- Collaborated with pilots, airline operations, and regional controllers to facilitate efficient communication and actions that are required.
- Managed flight plan submissions, ensuring compliance with FAR's and operation specifications.
- Experience with irregular operations such as maintenance ferry flights and reposition flights.
- Coordinated with Crew support, Airline operations, and Control towers to ensure crews have proper support to ensure flights are sent on time and safely.
Emergency Dispatcher
Kings 3 Emergency Communications
01.2023 - 01.2025
- Manage multiple incoming emergency phone lines while dispatching emergency personnel (fire, police, EMS, property management, elevator companies).
- Prioritize tasks simultaneously while providing clear direction on how best to respond in an emergency situation.
- Provide detailed instructions to field personnel regarding the nature of calls, location, and other pertinent information.
- Answer inquiries from citizens regarding safety issues or concerns.
- Enter caller information, issue details, and maintenance issues into computer systems to track status of dispatched units and maintain accurate records.
Debt Collector
Portfolio Recovery Associates
04.2022 - 11.2022
- Utilized active listening and critical thinking abilities to assess individual debtor situations and determine best course of action.
- Monitored accounts to ensure accuracy of payment information.
- Successfully negotiated payment plans with delinquent customers, demonstrating strong interpersonal and communication skills.
- Utilized problem-solving and conflict-resolution skills to resolve disputes between debtors and creditors.
Education
High School Diploma -
Keller High School
01.2019
Skills
- Familiar with FAA standards as detailed in part 121 of chapter 14 of the CFR
- Ability to calculate fuel/balance in a timely manner
- Able to read NOTAMS,METARS, and TAFs
- Composure under pressure and in escalated customer service scenarios
- Able to accurately develop a flight plan
- Coached crew members to optimize performance and motivate toward more efficient work
- Ability to read, write, and understand English
- Ability to interpret weather charts
- Demonstrated ability to remain calm and composed in high-pressure situations
- Highly adapt at working in a team environment as well as independently
Certification
- Airman Certification
- ADX score of 89%
- CPR Certification
- AEMD (Advanced Emergency Medical Dispatch) Certification (Nov 2024)
Timeline
Airline Dispatcher
SkyWest Airlines
01.2025 - Current
Emergency Dispatcher
Kings 3 Emergency Communications
01.2023 - 01.2025
Debt Collector
Portfolio Recovery Associates
04.2022 - 11.2022
High School Diploma -
Keller High School
Similar Profiles
Jenna PriceJenna Price
Flight Attendant at SkyWest Airlines/Southwest AirlinesFlight Attendant at SkyWest Airlines/Southwest Airlines
Esraa AlhassanEsraa Alhassan
Cross Utilized Agent at SkyWest Airlines Operating United AirlinesCross Utilized Agent at SkyWest Airlines Operating United Airlines
Jeffrey Coll ValdesJeffrey Coll Valdes
First Officer at Skywest AirlinesFirst Officer at Skywest Airlines
Virginia Pate-TerryVirginia Pate-Terry
Cross Utilized Agent at SkyWest AirlinesCross Utilized Agent at SkyWest Airlines
BILLY EVANSBILLY EVANS
Money Services Department at Smith's MarketplaceMoney Services Department at Smith's Marketplace