Garrett Wegrzynowicz
Jacksonville
Summary
Knowledgeable Director of Training with a proven history of managing new sales representatives. Experienced in designing and delivering customized training programs, identifying skills gaps, and collaborating with management to drive continuous improvement. Proficient in leveraging Learning Management Systems (LMS), including Articulate and Litmos, and evaluating training effectiveness through assessments and performance metrics. Skilled at supporting employee development and career progression.
Overview
4
4
years of professional experience
Work History
Sr Customer Onboarding Specialist
Reprise Financial
03.2025 - Current
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Completed required criminal, credit, or drug tests for new hires.
- Trained new hires in technology required to access company systems and complete job tasks.
Director of Training
PLS Logistics Services
08.2024 - Current
- Work with the marketing department to create training videos and modules for new and current sales reps.
- Onboarding of all new hires, assigning log ins and courses to Articulate and Litmos systems.
- Collaborate with branch managers to review new hires KPI metrics and create training programs to help improve those specific reps KPIS.
- Weekly check in meetings with branch managers for feedback on training programs and materials.
- Train oversea reps in Ukraine and Argentina on basic sales skills as well as giving them insight on the supply chain industry.
Corporate Sales Trainer
PLS Logistics Services
04.2024 - 08.2024
- Developed and designed training materials, courses, and programs tailored to meet the specific needs of new hires and the organization.
- Delivered training through various formats, including workshops, online courses, and seminars, to ensure comprehensive onboarding and skill development.
- Implemented and managed Learning Management Systems (LMS), including Articulate and Litmos, to track and deliver training content effectively.
- Assessed training program effectiveness through pre- and post-training assessments, feedback forms, and performance metrics.
- Collaborated with HR and department managers to align training initiatives with organizational goals.
- Managed the budget for training initiatives, ensuring efficient allocation of resources and materials.
Sales Trainer
PLS Logistics Services
10.2023 - 04.2024
- Designed and implemented comprehensive training programs for new sales representatives, focusing on sales techniques, product knowledge, and customer relationship management.
- Continuously reviewed and improved training programs based on feedback and changing business needs.
- Delivered training content through both in-person sessions and online modules, using tools like Articulate and Litmos.
- Provided ongoing coaching and support, focusing on individual employee development and progression within the organization.
Loan Specialist
Reprise Financial
05.2023 - 10.2023
- Listened to customer requests and provided tailored suggestions to fulfill needs.
- Educated clients on loan qualification barriers and assisted in resolving customer complaints.
- Verified the accuracy of loan agreements and helped individuals with unsuitable credit qualify for loans.
Personal Loan Specialist
OneMain Financial
12.2021 - 05.2023
- Offered informed recommendations balancing the needs and eligibility of applicants.
- Assisted individuals with paperwork, data entry, and loan applications in a fast-paced environment.
- Collaborated with office personnel to ensure the smooth execution of administrative tasks.
Education
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.2021
Skills
- Training material development
- Training Delivery
- Leadership development
- Sales training
- Employee retention strategies
- Curriculum development
- Workshop facilitation
- Technical training
- Lectures and discussions
- Program development
Timeline
Sr Customer Onboarding Specialist
Reprise Financial
03.2025 - Current
Director of Training
PLS Logistics Services
08.2024 - Current
Corporate Sales Trainer
PLS Logistics Services
04.2024 - 08.2024
Sales Trainer
PLS Logistics Services
10.2023 - 04.2024
Loan Specialist
Reprise Financial
05.2023 - 10.2023
Personal Loan Specialist
OneMain Financial
12.2021 - 05.2023
Bachelor of Science - Business Management
Bloomsburg University of Pennsylvania
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