Garrett Anderson
Kirkland
Summary
Knowledgeable Operations Manager with solid foundation in optimizing operational processes and streamlining efficiency. Proven track record of managing multi-location teams to achieve steady day-to-day operations. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
8
8
years of professional experience
Work History
Operations Manager
Seoul Bowl Co
Kirkland, WA
08.2020 - Current
- Oversee day to day operations for 9 restaurant establishments
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Created & fulfilled total PNL on company basis.
- Ran a successful catering program, securing all leads and out reaches for private & corporate catering.
- Constructed all online menus & ordering platforms via SaaS.
District Manager
Sprint
Davenport, IA
05.2018 - 07.2020
- Directed operations across multiple locations, ensuring alignment with corporate goals and standards.
- Implemented sales strategies that drove revenue growth and enhanced customer satisfaction.
- Analyzed market trends to identify opportunities for expansion and improved service delivery.
- Increased employee retention through development of comprehensive rewards and recognition program.
Education
No Degree - Business Communication
University of Northern Iowa
Cedar Falls, IA05-2018
Skills
- Operational efficiency in day-to-day action
- Team management & staff training
- Problem solving & customer support
- Inventory control & data analysis
Timeline
Operations Manager
Seoul Bowl Co
08.2020 - Current
District Manager
Sprint
05.2018 - 07.2020
No Degree - Business Communication
University of Northern Iowa