Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Garri Martin

Little Rock,AR

Summary

IT Specialist with a proven track record at the Army, excelling in network troubleshooting and technical support. Adept at user training and system security, I effectively resolved issues and enhanced operational efficiency. My strong communication skills and problem-solving abilities ensure that things are done in a timely manner and meet user satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Fry Cook

Canes Chicken Fingers
Little Rock , AR
09.2021 - 07.2025
  • Inspected fryers regularly to ensure optimal performance and temperature levels.
  • Communicated with customers about order details in a friendly manner.
  • Ensured compliance with standard operating procedures at all times.
  • Monitored product freshness and discarded out-of-date items according to health regulations.
  • Cleaned frying vats after every shift using approved degreasing solutions.
  • Followed all safety and sanitation guidelines when handling food and cleaning kitchen areas.

IT Specialist

Army
Fort Riley, KS
03.2023 - 06.2025
  • Trained end users on how to use new systems and technologies effectively.
  • Maintained inventory of all IT equipment and supplies in use by the organization.
  • Created user accounts, set up permissions, and monitored system security.
  • Installed operating systems, applications, patches, updates. as needed.
  • Familiar with remote desktop support tools.
  • Excellent communication skills.
  • Networking knowledge of IP/TCP systems.
  • Investigated system errors to determine root cause of issue and implement solutions accordingly.
  • Provided technical support for users experiencing hardware or software issues.
  • Ticketing System Experience.
  • Ability to prioritize and manage multiple tasks.
  • Excellent communication

Education

IT Training - Information And Communication Technology

Army Cyber Center Of Excellence
Fort Gordon, Georgia
11-2023

High School Diploma -

Sylvan Hills High School
Sherwood, AR
06-2022

Skills

  • Network troubleshooting
  • Technical support
  • Inventory management
  • Customer service
  • Ticketing systems
  • Problem solving
  • User training
  • Remote support
  • System security

Certification

  • Comptia Security+ Issued Feb 2, 2025
  • Active Security Clearance Level: Secret

Timeline

IT Specialist

Army
03.2023 - 06.2025

Fry Cook

Canes Chicken Fingers
09.2021 - 07.2025

IT Training - Information And Communication Technology

Army Cyber Center Of Excellence

High School Diploma -

Sylvan Hills High School