GARRIAN JOHNSON
Atlanta,GA
Summary
Detail-oriented auto detailer with a demonstrated history of delivering innovative solutions and exceptional hospitality service. Experienced in efficiently operating detailing equipment and coordinating appointments, showcasing strong communication skills both verbally and in writing. Proficient in Microsoft Office and front desk reservations. Seeking a customer service role to apply skills and enthusiasm for surpassing customer expectations.
Overview
9
9
years of professional experience
Work History
Package Handler
FedEx Ground
Ellenwood, GA
10.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Janitorial Supervisor
Unifi
Atlanta GA
04.2024 - 08.2024
- Managed inventory of cleaning supplies, ensuring adequate stock levels while minimizing waste and costs.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Prepared and presented reports of hours worked, staff assignments, and tasks and duties performed to properly allocate department expenses and maintain budget.
- Improved cleanliness and organization of facilities by implementing effective janitorial procedures and protocols.
AUTO DETAILER
Enterprise Rent-A-Car
Gainesville, FL
06.2022 - 02.2024
- Cleaned cars both externally and internally by hand or with use of automated equipment
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine
- Drove vehicles to or from workshops or customer workplaces or homes
- Vacuumed car interiors to remove dirt and debris
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles
- Trained new employees on proper techniques for detailing vehicles correctly.
- Checked vehicles prior to service and immediately afterward to identify damages.
ENVIRONMENTAL SERVICES HOUSEKEEPER
Kelly Services
Gainesville, FL
10.2021 - 03.2022
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways
- Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs
- Responded quickly to calls for spills and other potentially dangerous situations
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests
Front Desk Receptionist
Hotel Indigo
Gainesville, FL
07.2021 - 10.2021
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Houseman
Holiday Inn Suites
Gainesville, FL
03.2020 - 07.2021
- Assisted in setting up meeting spaces for events or conferences.
- Provided assistance with moving furniture or heavy objects when necessary.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Supported front desk operations during high-volume periods or as needed.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Package Handler
FedEx Ground
Ocala, FL
05.2020 - 11.2020
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Communicated with supervisors about delays or other issues with shipments.
CREW MEMBER
P.O.D Market
Gainesville, FL
02.2017 - 03.2018
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Placed orders into POS systems and handled cash and credit transactions
- Restocked shelves with merchandise throughout shift
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Packaged and labeled to-go and delivery orders for pickup
- Washed and sanitized plates and utensils for continued use
- Utilized problem-solving skills when resolving conflicts among team members or customers
Education
HIGH SCHOOL DIPLOMA -
Gainesville High School
Gainesville, FL05.2020
Skills
- Creative Solutions
- Detailing Equipment
- Hospitality And Accommodation
- Verbal And Written Communication
- Hospitality Service
- Word Processing
- Microsoft Office
- Scheduling Appointments
- Front Desk Reservations
- Listening Skills
- Strategic Planning
- Food Preparation And Safety
- Time Management
Contact
Atlanta, GA 30349
Timeline
Package Handler
FedEx Ground
10.2024 - Current
Janitorial Supervisor
Unifi
04.2024 - 08.2024
AUTO DETAILER
Enterprise Rent-A-Car
06.2022 - 02.2024
ENVIRONMENTAL SERVICES HOUSEKEEPER
Kelly Services
10.2021 - 03.2022
Front Desk Receptionist
Hotel Indigo
07.2021 - 10.2021
Package Handler
FedEx Ground
05.2020 - 11.2020
Houseman
Holiday Inn Suites
03.2020 - 07.2021
CREW MEMBER
P.O.D Market
02.2017 - 03.2018
HIGH SCHOOL DIPLOMA -
Gainesville High School