Garrionna Ashwood
Orlando,FL
Summary
Reliable and dynamic with a 6-year background in sales and customer service. Dependable and an analytical thinker. Track record of consistently exceeding company's objectives to secure consumer satisfaction. Strong sense of professional responsibility. Dedicated with exceptional communication and relationship-building skills. Consistently willing to go the extra mile to achieve company or organization's goals. Applying obtained past skills to confidently train those who aspire to hold such potions, effectively and efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandise Service Associate
Lowe's Companies Inc
11.2022 - Current
- Impact's customers overall shopping experience .
- Resolved concerns with products or services to help with retention and drive sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Inventory and Price Management
- Documented problems and corrective actions to maintain records.
- Emphasizing quality and managing quantity.
- Setting vendor locations to 100%.
Retail Paint Associate
Home Depot
10.2021 - 10.2022
- Offered color matching expertise and paint product selection advice to assist customers with paint choice.
- Located merchandise in store for consumers and demonstrated usage of tools and prep items.
- Maintained up-to-date knowledge on store returns policies and promotions to provide reliable information.
- Displayed exemplary customer service by greeting customers and answering questions concerning products and inventory.
- Monitoring quota in order to make department and store sales.
Sales Associate
Bath And Body Works, Limited Brands
09.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
Bachelor of Science - Health Services Administration
University of Central Florida
Orlando, FL05.2024
Associate of Arts -
Tallahassee Community College
Tallahassee, FL12.2020
High School Diploma -
North Marion High School
Citra, FL05.2019
Skills
- Quality Assurance
- Returns and Refunds
- Customer Service Excellence
- Sales Experience
- Verbal and Written Communication
- Money Handling
- Microsoft Outlook
- Money Transfer Systems
- Corrective Actions
- Business Development Understanding
- Staff Training
- Customer Support
Certification
- Certified Nursing Assistant (Gator CNA)- 2021-Present
- Quality and Safety (Institute for Healthcare Improvement) -2023
Timeline
Merchandise Service Associate
Lowe's Companies Inc
11.2022 - Current
Retail Paint Associate
Home Depot
10.2021 - 10.2022
Sales Associate
Bath And Body Works, Limited Brands
09.2021 - 05.2022
Bachelor of Science - Health Services Administration
University of Central Florida
Associate of Arts -
Tallahassee Community College
High School Diploma -
North Marion High School
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