Garrison Julmisse
Jamaica,USA
Summary
Extensive experience in customer service and documentation. Proven ability to enhance organizational efficiency and support team collaboration. Skilled in problem-solving and communication, ensuring high-quality service delivery in fast-paced environments. Recognized for effectively managing diverse tasks while maintaining a focus on client satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Office Of Development Administrative service
New York Presbyterian
New York
07.2021 - Current
- Answering the phone at a reception desk or in a specific department and transferring calls as needed
- Sorting and delivering incoming mail and collecting and sending outgoing mail
- Create documents, maintaining databases and sending memos and emails
- Running errands and making deliveries around the office or to external parties
- Collecting, filing and organizing office documents, such as reports and confidential records
- Managing digital documents and email correspondence
- Packaging and shipping company materials
Nutrition Assistant
New York Presbyterian
New York
07.2019 - 06.2021
- Helping dieticians with providing proper nutrition at healthcare facilities
- They determine patients' nutritional needs, assess risk factors, and plan meals and menus with the supervision of a licensed dietician
- While also ensure proper sterilization of plates and utensils
Virgin Atlantic Clubhouse
Sodexo
09.2015 - 01.2019
- Catered to and assisted in providing quality service to corporate, VIP, celebrity guest and frequent flyer guests in five star upper class airport restaurant, bar and lounge
- Knowledgeable of equipment, capable of working in a high volume setting with the ability to multitask
Virgin Atlantic
Swissport USA
02.2016 - 08.2016
- Experienced and skilled Airport Passenger Service Agent providing great customer service in airline industry
- Worked with ticketing and check-in
- Focused on getting passengers the best service I was able to provide by assigning transport of special needs passengers
- Comfortable with lifting moderately heavy suitcases and packages
Jamaica Multiplex Cinema
Jamaica
05.2014 - 09.2015
- Box office, greeting customers, offering great customer service
- Worked as a part of a team in order to ensure asset protection standards are met at all times while maintaining cash drawer; follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift;
Kohl’s Department Store
11.2013 - 01.2014
- Managed the service desk, client calls, and assists with customer transactions using POS
- Met statistical quality selling expectations by promoting and opening credit applications
- Performed and assisted with price changes, fitting room recovery, sales floor, and fitting rooms
Education
Bachelor of Arts - Psychology
Queens College
Flushing, NY12-2025
Associate Degree - Business Administration, Health Care Management
LaGuardia Community College
01.2018
High School -
Hillcrest High School
01.2013
Skills
- Customer service
- Communication
- Documentation
- Problem solving
- Telephone Etiquette
- Organization
- Customer service
- Team collaboration
- Business administration
- Organizational skills
- Teamwork
Timeline
Office Of Development Administrative service
New York Presbyterian
07.2021 - Current
Nutrition Assistant
New York Presbyterian
07.2019 - 06.2021
Virgin Atlantic
Swissport USA
02.2016 - 08.2016
Virgin Atlantic Clubhouse
Sodexo
09.2015 - 01.2019
Jamaica Multiplex Cinema
05.2014 - 09.2015
Kohl’s Department Store
11.2013 - 01.2014
Bachelor of Arts - Psychology
Queens College
Associate Degree - Business Administration, Health Care Management
LaGuardia Community College
High School -
Hillcrest High School
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