Garry Labitad
Certified Pharmacy Technician
Chula Vista,CA
Summary
Accomplished and certified Pharmacy Technician with over 8 years of experience in retail and Outpatient Pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Recently certified Pharmacy Technician with background in medical office. Successful career history working with insurance companies to achieve coverage and understand formularies. Licensed in California and Arkansas. Veteran Pharmacy Technician with expertise in all facets of pharmacy operations and proven record of success in expeditiously filling prescription orders. Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to the department of veterans affairs. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Familiar with protocols for processing and filling prescriptions. Excellent customer service skills, sound judgement and demonstrated understanding of hospital pharmacy operations. Conversational Filipino tagalog language skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
2
2
Languages
3
3
Certifications
3
3
years of post-secondary education
13
13
years of professional experience
Work History
Outpatient Pharmacy Technician
Kaiser Permanente, Outpatient Pharmacy
San Diego, California
04.2016 - Current
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Counted, measured, and compounded medications following standard procedures.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Processed over 800 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Pharmacy Technician
Walmart Neighborhood Market
San Diego , California
06.2013 - 05.2016
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Recruited, trained and guided Pharmacy Technicians which improved overall performance.
- Supervised pharmacy technicians/assistants and coordinated day-to-day assignments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Counted and labeled prescriptions with correct item and quantity.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Prepared bills for insurance companies and submitted required paperwork.
- Reviewed and verified customer information and insurance provider information.
- Stocked, labeled and inventoried medication to keep accurate records.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Cook
In N Out Burger
Chula Vista, CA
02.2009 - 04.2014
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
- Communicated closely with servers to fully understand special orders for customers, including those with food allergies and gluten intolerance.
- Recommended menu items for new dish development, holidays, special events and promotions.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Mentored staff in expectations and parameters of kitchen goals and daily work.
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Managed kitchen staff, supervised preparation of foods ,and explained steps for readying specialty items.
- Verified proper portion sizes and consistently attained high food quality standards.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
No Degree - Pharmacy Technician
Pima Medical Institute
Chula Vista, CA 08.2012 - 05.2013
High School Diploma -
Watts High School
Watts, OK 08.2005 - 05.2008
Skills
Medicare and Medicaid process
Certification
CPhT - Certified Pharmacy Technician
References
Professional References
Thai Nguyen
Pharmacy Manager
Kaiser Permanente
3250 Fordham St. San Diego ,Ca. 92110
(619)768-3092
Number of years known-4
Kiron Punwani
Pharmacy Manager
Kaiser Permanente
9455 Clairemont Mesa Blv. San Diego, Ca 92123
(858)336-0594
Number of years known-4
Gary Del Rosario
Staff Pharmacist
Kaiser Permanente
9455 Clairemont Mesa Blv. San Diego, Ca. 92123
(619)750-3373
Number of years known-5
Alex Guo
Staff Pharmacist
Kaiser Permanente
9455 Clairemont Mesa Blv. San Diego, Ca. 92123
(909)618-7492
Number of years known-4
Jonathan Labitad
Contract Specialist
Fayetteville Arkansas
(479)220-1709
Number of years known-25
Timeline
Arkansas State Board of Pharmacy (Pharmacy Technician)
06-2021
CPhT - Certified Pharmacy Technician
05-2021
Outpatient Pharmacy Technician
Kaiser Permanente, Outpatient Pharmacy
04.2016 - Current
Pharmacy Technician
Walmart Neighborhood Market
06.2013 - 05.2016
California State Board of Pharmacy (Pharmacy Technician)
02-2013
No Degree - Pharmacy Technician
Pima Medical Institute
08.2012 - 05.2013
Cook
In N Out Burger
02.2009 - 04.2014
High School Diploma -
Watts High School
08.2005 - 05.2008
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