Carla Razuri
Flushing,NY
Summary
Accomplished state registered Pharmacy Technician offering 5+ years experience with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Specialty Outpatient Pharmacy Technician
New York Presbyterian Queens
10.2022 - 01.2024
- Gave medications to discharged patients through POS system and answered questions relating to prescriptions and over-the-counter products.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Coordinated with liaisons and patients to ensure active communications are being met.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Packaged medications in safe containers to prepare for shipping, adhering to packaging protocols.
- Calculated dosage, filled prescriptions, and prepared prescription labels
Lead Pharmacy Technician
Rite Aid
11.2017 - 11.2023
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Reviewed and verified customer information and insurance provider information.
- Entered and processed patients' prescriptions into internal system.
- Counted and measured medications following standard procedures.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Supervised new pharmacy technicians and coordinated day-to-day assignments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Shift Supervisor
Laduree
08.2017 - 12.2018
- Used POS system to process sales, returns, online orders and gift card activations.
- Provided positive first impressions to welcome existing, new and potential customers.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Logged reports, expenses, receipts, and sales in company database.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Specimen Processor
Fresenius Medical Lab
12.2011 - 10.2016
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Find, aliquot and send specimens through website work stations provided by the reference laboratories.
- Order, cancel and accession sample/tests for which an improper specimen or no specimen was received.
- Manage pending for work lists and assist in problem resolution for all accessions and tests that were needed.
- Constant communication with client services when errors occur or changes in tests.
- Ensure all paperwork, manifests and work lists, are properly filed on a daily basis.
Education
Digital Arts
Nassau Community College
Garden City, NYQueensborough Community College of The City University of New York
Oakland Gardens, NYHigh School Diploma -
Martin Van Buren High School
Queens Village, NY06.2004
Skills
- FDA and HIPAA Compliance
- Processing payments
- Drug storage procedures
- Medicare and Medicaid process
- Pharmaceutical sales and services
- Prescription Preparation
- Medication dispensing
- Assisting pharmacists
Certification
- NYS Registered Pharmacy Technician
- CPhT - Certified Pharmacy Technician
Languages
Spanish
Limited Working
Timeline
Specialty Outpatient Pharmacy Technician
New York Presbyterian Queens
10.2022 - 01.2024
Lead Pharmacy Technician
Rite Aid
11.2017 - 11.2023
Shift Supervisor
Laduree
08.2017 - 12.2018
Specimen Processor
Fresenius Medical Lab
12.2011 - 10.2016
Digital Arts
Nassau Community College
Queensborough Community College of The City University of New York
High School Diploma -
Martin Van Buren High School
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