GARRY NGALAMBUN IWELE
Gaithersburg,USA
Summary
Hardworking and passionate person with a great experience in new digital communication technologies, in civil aviation security and airport management. Proven knowledge in management of public-private partnerships; have the ability to work in a challenged environment, prioritizing a sense of leadership as an eternal servant who loves teamwork, conflict resolution and ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Logistics Officer
VA- US Department of Veterans Affairs HQ
2017.06 - Current
- Managed logistics assets of transportation department lot, tracking of movement and change to support safe and secure operations. Supervised logistics functions and operations.
- Delivered logistic support to leverage existing resources with cost-effective savings.
General Manager/ Host/ Producer
BAKOLO STATES MEDIA LLC
2002.01 - Current
- Self Owned media company
- Managing Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- First ever Congolese media to ever published on youtube
Supply Chain Coordinator
Defense Supply Center Columbus (USCC)
2010.03 - 2016.05
- Analyzed data to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
- Coordinated communication between transportation department and Main Office, facilitating smooth execution of end-to-end supply chain activities.
Senior Clerk
DIVERSIFIED TECHNOLOGY AND SERVICES OF VIRGINIA USPTO
2000.01 - 2009.01
- Monitoring, evaluation and processing Examiner’s requests, Data entry, Draft correspondence, recommendations, reports and memorandums
- Collaborated with management to develop policies, procedures, and guidelines for department.
Front Desk and Customer Service Representative
HOMEWOOD SUITES/ HILTON
2001.01 - 2005.01
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Customer Service Representative
SAINT ANSELM’S ABBEY
1999.01 - 2001.01
- Receiving students requests, Supervising library, data entry et reports
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Lineman and Chief Load Master
CONGO AIRLINES (CAL) KINSHASA, DEMOCRATIC REPUBLIC OF CONGO
1997.01 - 1999.01
- Prepared load sheets and load messages, calculating maxi take off weight
- Radio Communication with pilots, weather center and control tower
Education
Certificate of Accomplishment - PPP Public-private Partnership
World Bank
Washington, DC04.2021
Bachelor of Science - Aviation Safety And Airport Management
Embry-Riddle Aeronautical University (ERAU)
Joint Base Andrews, Maryland08.2016
Bachelor of Arts - Media And Communication
CATHOLIC UNIVERSITY OF AMERICA
Washington, DC01.2004
Bachelor of Science - Civil Aviation And Aeronautical Operation
INSTITUT SUPERIEUR DES TECHNIQUES APPLIQUEES(ISTA)
Kinshasa, DR. CONGO01.1998
High School Diploma -
COLLEGE NOTRE DAME LANKWAN
DRC01.1994
Skills
- Faster learner and ability to work under pressure,
- Like teamwork, cooperative and punctual.
- Ability to adapt in multi-cultural environment.
- Expert in Safety Management, airport management et security,
- Problem-solving abilities.
- Continuous Improvement and relationship Building.
Volunteer Experience
Broadcast Journalist, Echos du Congo Radio affiliated to WUST AM, Bakolo States Media llc, Red Cross, Congolese Agency for human rights, Elections, Democracy, Peace and reconciliation.
Languages
English
French
Swahili
kikongo
lingala
Timeline
Logistics Officer
VA- US Department of Veterans Affairs HQ
2017.06 - Current
Supply Chain Coordinator
Defense Supply Center Columbus (USCC)
2010.03 - 2016.05
General Manager/ Host/ Producer
BAKOLO STATES MEDIA LLC
2002.01 - Current
Front Desk and Customer Service Representative
HOMEWOOD SUITES/ HILTON
2001.01 - 2005.01
Senior Clerk
DIVERSIFIED TECHNOLOGY AND SERVICES OF VIRGINIA USPTO
2000.01 - 2009.01
Customer Service Representative
SAINT ANSELM’S ABBEY
1999.01 - 2001.01
Lineman and Chief Load Master
CONGO AIRLINES (CAL) KINSHASA, DEMOCRATIC REPUBLIC OF CONGO
1997.01 - 1999.01
Certificate of Accomplishment - PPP Public-private Partnership
World Bank
Bachelor of Science - Aviation Safety And Airport Management
Embry-Riddle Aeronautical University (ERAU)
Bachelor of Arts - Media And Communication
CATHOLIC UNIVERSITY OF AMERICA
Bachelor of Science - Civil Aviation And Aeronautical Operation
INSTITUT SUPERIEUR DES TECHNIQUES APPLIQUEES(ISTA)
High School Diploma -
COLLEGE NOTRE DAME LANKWAN
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