Summary
Overview
Work History
Education
Skills
Computer Building Hobbyist
Timeline
SoftwareEngineer
Garry Rosam

Garry Rosam

Terrell,TX

Summary

In pursuit of a position within a thriving and growing company, with a focus on delivering invaluable support through training and nurturing positive connections. I'm fully dedicated to going above and beyond expectations to deliver exceptional service, not just to customers but also to colleagues.

Overview

13
13
years of professional experience

Work History

Independent Contractor

Uber And Lyft
10.2020 - Current
  • Ensured strict compliance with all pertinent traffic laws and safety regulations during daily operations.
  • Delivered excellent service to customers, aiming to maintain and extend relationships for future business opportunities.
  • Coordinated and executed efficient routes to minimize delays and optimize schedules, which enhanced overall service quality. .
  • Maintained detailed mileage and fuel reports to track overall fuel costs.
  • Upheld high standards of professionalism, discretion, and courtesy when serving high-value clients, creating comfortable and secure experiences.

Licensed Insurance Producer

Farmers Insurance Agency
09.2018 - 09.2021
  • Managed a diverse group of commercial clients and consistently achieved or exceeded sales goals.
  • Reviewed clients' policies in-depth, identifying gaps in coverage, and offering personalized insurance solutions that resulted in happier clients and higher policy retention rates.
  • Leveraged solid knowledge of insurance products, industry regulations, and underwriting guidelines to offer expert advice to clients, fostering trust and establishing credibility in the role of insurance advisor.

Licensed Insurance Agent II

Hagerty Classic Car
09.2014 - 04.2018
  • Marketed Hagerty products and services to clients and agents.
  • Managed the complete sales cycle, including client discussions, quotations, and policy/product education for successful closures.
  • Upsold products and services based on customer needs.
  • Serviced existing policies professionally and promptly.
  • Attended continuing education courses and workshops to expand industry knowledge.

Contracted Remote Technical Support

Farmers Insurance
01.2011 - 09.2014
  • Managed to identify, troubleshoot, research, support, and resolve all IT issues
  • Assisted in solving all computer-related problems through remote login, by phone and email.
  • Assisted with PC, network hardware, and software upgrades as required.

Education

High School Diploma -

Benzie Central Senior High School
Benzonia, MI
06.1994

Skills

    • Information Technology
    • Insurance Expertise
    • Customer Service
    • Problem Solving
      • Technical Support
      • Communication
      • Customer Relationship Management
      • Sales and Upselling

Computer Building Hobbyist

Building and customizing computers has honed my attention to detail, problem-solving skills, and technical expertise. These qualities are highly transferable to a sales position, where precision, the ability to understand customer needs, and explaining complex concepts clearly are essential. My passion for computer assembly also demonstrates my commitment to staying current with technology trends, a valuable asset for effectively selling tech-related products and services.

Timeline

Independent Contractor

Uber And Lyft
10.2020 - Current

Licensed Insurance Producer

Farmers Insurance Agency
09.2018 - 09.2021

Licensed Insurance Agent II

Hagerty Classic Car
09.2014 - 04.2018

Contracted Remote Technical Support

Farmers Insurance
01.2011 - 09.2014

High School Diploma -

Benzie Central Senior High School

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Garry Rosam