Garry Zachary
Kingston
Summary
Ambitious professional with many years of experience overseeing teams of automotive service and sales professionals. Dynamic leader with strong background interacting with customers, communicating with vendors and guiding employees for first-class service and customer experiences. Maintained in-depth knowledge of products, services, and competitors.
Customer-focused professional with many years of diverse experience managing automotive repair and tire shops. Versatile professional with technical and people skills that keep cars on road and keep employees and customers engaged and loyal. Dedicated to pinpointing innovative and resourceful solutions to tire and automotive problems that build profits, please customers, and beat competition.
Overview
18
18
years of professional experience
Work History
Tire Center manager
Kingston Car Care
Kingston
01.2013 - 02.2026
- Supervised tire installation and repair processes to ensure quality service.
- Trained and mentored staff on safety protocols and equipment usage.
- Managed inventory levels for tires and related supplies, ensuring availability.
- Conducted regular inspections of tools and equipment for proper maintenance.
- Assisted customers with tire selection based on vehicle specifications and needs.
- Implemented best practices for tire storage and handling to maximize efficiency.
- Resolved customer inquiries and complaints effectively to maintain satisfaction.
- Resolved customer complaints in a professional manner while adhering to company guidelines.
- Documented tire repair and maintenance performed in computer system records.
- Assessed and diagnosed customer needs for tires, services and other products, responded to questions and delivered superior service resulting in repeat business.
- Monitored customer service levels to ensure satisfaction with products and services provided.
Supervisor over Trim Shop
Titan Trailers
Kingston
03.2008 - 09.2012
- Supervised daily operations for trailer assembly teams at Titan Trailers.
- Trained staff on safety protocols and efficient assembly techniques.
- Coordinated workflow between departments
- to meet production goals.
- Resolved employee conflicts and facilitated team communication.
- Helped in paint shop
- Helped with chalking of trailers
- Operated fork lift
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Westminster ISD
Westminster, TXSkills
- Tire installation
- Tire inspection
- Inventory management
- Customer service
- Supervisor
- Fork lift operations
Timeline
Tire Center manager
Kingston Car Care
01.2013 - 02.2026
Supervisor over Trim Shop
Titan Trailers
03.2008 - 09.2012
Westminster ISD