Gary Astin
Linwood,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Communicator
Inspira Health
07.2014 - Current
- Streamlined communication between first responders and callers by maintaining clear, concise, and accurate information sharing.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
- Read system maps and caller information, and documented details in system.
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Provided exceptional customer service to callers while obtaining necessary information.
- Maintained accurate records of all dispatched calls, ensuring proper documentation for future reference or legal proceedings.
Education
High School Diploma -
Mainland Regional High School
Linwood, NJAssociate of Science - Computer Technical Support
The Chubb Institute
Springfield, PA06.2000
Skills
- Communication Management
- Schedule Coordination
- Team Management
- Data Entry
- Information gathering and analysis
- Incident Response
- Crisis Communications
- Verbal Communication
- Customer Service
- Computer Skills
- Good Telephone Etiquette
- Problem Resolution
Certification
- CPR for Healthcare Provider
- EMD - Emergency Medical Dispatch
Timeline
Communicator
Inspira Health
07.2014 - Current
High School Diploma -
Mainland Regional High School
Associate of Science - Computer Technical Support
The Chubb Institute
- CPR for Healthcare Provider
- EMD - Emergency Medical Dispatch
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