Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gary Bailey

Midlothian,TX

Summary

Enthusiastic claims associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Claims Associate- Auto IRL

State Farm
04.2022 - Current
  • Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
  • Consistently meet and exceed expectations set for my role in ILR and on task team.
  • Apply knowledge of polices when determining coverage, liability and damages.
  • Maintain a positive attitude while showing empathy for every person I interact with.
  • Improved team performance by providing ongoing training and support for Claims Associates on best practices and procedures.

Installation Technician

AT&T
03.2019 - 03.2022
  • Provided excellent customer service and quickly built rapport with every customer I was in contact with.
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.
  • Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
  • Completed new connects, reconnects, disconnects and service changes for residential and commercial customers.

Operator

Walgreen's Distribution Center
12.2014 - 12.2018
  • Consistently exceeded metrics set in place for the entire duration of my time with Walgreen
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Achieved high levels of customer satisfaction with consistent delivery of products on schedule and within specifications.

Education

Associate of Arts -

Navarro College
Waxahachie, TX
05.2015

Skills

  • Attention to detail
  • Customer service and relations
  • Excellent verbal and written communication
  • Policy understanding and understanding

Accomplishments

  • Maintain high level of productivity on the task team.
  • I am a Spoc for several positions including Select Service, Cares Playbook, and Rental.

Timeline

Claims Associate- Auto IRL

State Farm
04.2022 - Current

Installation Technician

AT&T
03.2019 - 03.2022

Operator

Walgreen's Distribution Center
12.2014 - 12.2018

Associate of Arts -

Navarro College

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Gary Bailey