Gary B. Hall Jr.
Philadelphia,United States
Summary
Facility management expert with 20 years of experience in ensuring safe and hygienic environments across various sectors. Demonstrated leadership in team management and operational efficiency, utilizing advanced equipment and meticulous care. Proven track record in enhancing service delivery and fostering collaboration to achieve institutional objectives. Skilled in troubleshooting challenges and streamlining service procedures to maximize productivity and customer satisfaction.
Overview
20
20
years of professional experience
Work History
Fragrance Vendor
L'Oreal
Willow Grove, Pennsylvania
11.2024 - Current
- Executed personalized fragrance consultations to increase customer engagement.
- Trained Cosmetics Department staff on product knowledge and customer service skills.
- Developed promotional displays and gift packages to drive sales during events.
- Surpassed personal sales targets through strategic clientele development and product expertise.
E-Commerce Personal Shopper
Various Mobile Delivery Apps
Greater Philadelphia Area, United States
05.2020 - Current
- Navigated mobile delivery apps to promptly fulfill shopping requests.
- Communicated effectively with customers to clarify order details and preferences.
- Resolved inquiries regarding product availability and substitutions in real-time.
- Provided feedback to improve app functionality and enhance user experience.
Temp. Environmental Services Technician
Einstein Hospital
Philadelphia, United States
06.2024 - 12.2024
- Strictly adhered to OSHA's Hazard Communication Standard to ensure safe handling of toxins and commercial-grade chemicals.
- Committed to implementing an exceptional standard of hygiene through sterilization and disinfection procedures for patient rooms and high-traffic areas including waiting areas, administrative offices, bio-hazard waste rooms and restrooms.
- Followed the facility's standardized protocols for laundering and refreshing room linens.
- Ensured safe collection and disposal of medical waste and trash by using trash compactors, recycling methods and bio-hazard receptacles.
- Collaborated with management to facilitate floor refinishing projects with minimal disruption to facility operations.
- Operated industrial flooring equipment for stripping, scrubbing and polishing.
Lead Custodial Serviceman & Floor Tech
The University of the Arts
Philadelphia, United States
08.2014 - 04.2024
- Orchestrated daily work assignments for a custodial team while ensuring a clean, safe environment for 1,000 students and staff members.
- Coordinated floor maintenance and restoration projects utilizing advanced buffing, stripping, sealing and polishing techniques with the use of industrial equipment.
- Managed supply and equipment inventory while ensuring seamless distribution to facility team.
- Assisted with scheduling and training for custodial staff to enhance team efficiency and performance.
- Collaborated with other university departments to address specific custodial needs and improve service delivery.
Lead Facility Caretaker
City of Philadelphia
Philadelphia, United States
12.2005 - 04.2014
- Exercised effective supervision and provided comprehensive training to empower employees while ensuring adherence to building and grounds code standards.
- Demonstrated versatile skills in executing minor electrical, plumbing, carpentry and landscaping tasks.
- Performed stripping, waxing and overall restoration of various flooring types.
- Uphold the standards of the City of Philadelphia while contributing to the maintenance of an orderly and sanitary that is safe for public occupancy.
Education
Associate of Science - Business Management
ITT Technical Institute
Philadelphia, PA05-2014
Some College (No Degree) - Fashion Design
Philadelphia University
Philadelphia, PASkills
- Project Management
- Risk Assessment
- Equipment Operation
- Customer Service
- Leadership
- Troubleshooting (Problem Solving)
- Adaptability
Timeline
Fragrance Vendor
L'Oreal
11.2024 - Current
Temp. Environmental Services Technician
Einstein Hospital
06.2024 - 12.2024
E-Commerce Personal Shopper
Various Mobile Delivery Apps
05.2020 - Current
Lead Custodial Serviceman & Floor Tech
The University of the Arts
08.2014 - 04.2024
Lead Facility Caretaker
City of Philadelphia
12.2005 - 04.2014
Associate of Science - Business Management
ITT Technical Institute
Some College (No Degree) - Fashion Design
Philadelphia University