Gary Braner
Stone Mountain,GA
Summary
Professional with strong background in customer interactions and service solutions for over 25 years. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Lost and Found Thrift Store
Atlanta, GA
02.2024 - 02.2026
- Assisted in daily store operations, ensuring efficient customer service and merchandise management.
- Trained new staff on store policies, procedures, and effective sales techniques.
- Monitored inventory levels, facilitating timely restocking and reducing stock discrepancies.
- Implemented visual merchandising strategies to enhance product presentation and customer engagement.
- In charge of daily accounting for cash registers
Teller
Georgia's Own Credit Union
Atlanta, GA
07.2023 - 09.2023
- Processed daily transactions accurately and efficiently to enhance customer satisfaction.
- Assisted members with account inquiries, providing solutions and maintaining strong relationships.
- Utilized banking software to manage account information and ensure compliance with policies.
- Balanced cash drawer daily, maintaining accuracy in financial reporting and reconciliation.
Fulfillment Lead
Lowe's Home Improvement Store
Winter Haven, FL
2020 - 2023
- Oversaw daily online fulfillment operations, ensuring timely processing of customer orders.
- Trained and mentored team members on best practices for inventory management.
- Implemented efficiency improvements in order picking and shipping processes.
- Coordinated with departments to align inventory levels with demand forecasts.
Certified Ride Operator
Leogoland
Winter Haven, FL
2017 - 2020
- Operated and monitored rides to ensure safety and guest satisfaction.
- Provided clear instructions to guests, enhancing overall ride experience.
- Conducted routine safety checks on equipment, maintaining compliance with operational standards.
Senior Care Assistant
Senior Helpers
Lakeland, FL
2016 - 2017
- Assisted clients with daily living activities, preparing meals while promoting independence and comfort.
- Enhanced overall patient experience by consistently delivering empathetic, respectful care and addressing individual preferences.
- Boosted resident morale through compassionate companionship and active listening to their concerns and stories.
Ride Operator / Theatre Usher
Walt Disney Parks and Resorts
Winter Haven, FL
1996 - 2016
- Operated and monitored rides to ensure safety and guest satisfaction.
- Provided clear instructions to guests, enhancing overall ride experience.
- Responded promptly to guest inquiries, resolving issues to improve service quality.
- Balanced multiple responsibilities simultaneously while maintaining a keen focus on guest satisfaction rates throughout each shift.
- Assisted disabled or special needs guests, providing necessary accommodations in accordance with ADA regulations.
- Theatre Associate
- Greeted guests and ensured a welcoming environment prior to performances.
- Assisted patrons with seating arrangements and addressed inquiries promptly.
- Enhanced operational efficiency by streamlining entry processes during high-traffic periods.
Education
Associate of Science - General
Northern Virginia Colledge
Annandale, VA1986
Timeline
Assistant Store Manager
Lost and Found Thrift Store
02.2024 - 02.2026
Teller
Georgia's Own Credit Union
07.2023 - 09.2023
Fulfillment Lead
Lowe's Home Improvement Store
2020 - 2023
Certified Ride Operator
Leogoland
2017 - 2020
Senior Care Assistant
Senior Helpers
2016 - 2017
Ride Operator / Theatre Usher
Walt Disney Parks and Resorts
1996 - 2016
Associate of Science - General
Northern Virginia Colledge