GARY BROWN
Philadelphia,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Train Dispatcher
Southeastern Pennsylvania Transportation Authority Septa
01.2004 - Current
- Reduced delays by optimizing train routing and resolving conflicts in a timely manner.
- Collaborated with maintenance teams to ensure track availability and minimize service disruptions.
- Managed train movement orders, ensuring accurate and timely transmission to relevant parties.
- Increased safety compliance by conducting thorough pre-departure inspections and addressing potential hazards.
- Provided comprehensive dispatcher training to new hires, fostering a skilled and prepared workforce.
- Maintained up-to-date knowledge of industry regulations to ensure compliance in all aspects of dispatching activities.
- Participate in ongoing training and maintain certifications
Transportation Manager
Southeastern Pennsylvania Transportation Authority Septa
02.2020 - 02.2023
- Directly supervise operating personnel to ensure performed duties in a safe manner.
- To submit reports for operating procedures, disruptions of service, mechanical issues and violations of rules.
- Resolved customer issues.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
Yard Motor Operator
Southeastern Pennsylvania Transportation Authority Septa
12.2019 - 02.2020
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Rescue train on the Broad Street when needed.
Train Operator
Southeastern Pennsylvania Transportation Authority Septa
09.2011 - 12.2019
- Enhanced passenger safety by conducting thorough pre-trip inspections and adhering to strict operating procedures.
- Reduced travel time through efficient route planning and schedule adherence, improving overall customer satisfaction.
- Maintained punctual train operations by quickly identifying and resolving minor technical issues before they escalated.
- Ensured smooth train operation, performing regular maintenance checks according to established guidelines.
- Perform troubleshooting procedures when required.
- To assist passengers about route details concerning SEPTA different modes of transportation.
- Observed tracks to detect obstructions such as broken rail and proper signal indication.
Bus Operator
Southeastern Pennsylvania Transportation Authority Septa
01.2004 - 09.2011
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Education
Commerical Driving License Class A - Tractor Trailer Driving
Smith And Soloman Commerical Driving School
Bordentown, NJ06.2000
High School Diploma -
Germantown High School
Philadelphia, PA09.1992
Skills
- Emergency Response
- Route Planning
- Schedule Management
- Data Entry
- Customer Relations
- Dispatch Coordination
- Prioritizing Calls
- Schedule Coordination
Certification
- Train Dispatcher, S.E.P.T.A - 2023
- Quailfied Train Operator: Market-Frankford and Broad Street
- Class A License
- Computer Skills
Past President of Mt. Olive #27 of the First District of the M.W.P.H.G.L OF PENNSYLVANIA
I served as President of my lodge from September 26, 2020 to September 5, 2022. I had several successful fundraisers, two charity events which included giving out Turkeys at Thanksgiving and toys at Christmas time. I also served as a trustee for the First District Grand Lodge Of Pennsylvania.
Timeline
Transportation Manager
Southeastern Pennsylvania Transportation Authority Septa
02.2020 - 02.2023
Yard Motor Operator
Southeastern Pennsylvania Transportation Authority Septa
12.2019 - 02.2020
Train Operator
Southeastern Pennsylvania Transportation Authority Septa
09.2011 - 12.2019
Train Dispatcher
Southeastern Pennsylvania Transportation Authority Septa
01.2004 - Current
Bus Operator
Southeastern Pennsylvania Transportation Authority Septa
01.2004 - 09.2011
Commerical Driving License Class A - Tractor Trailer Driving
Smith And Soloman Commerical Driving School
High School Diploma -
Germantown High School
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