Seasoned professional with a robust background in law enforcement and customer service. Excelled in high-pressure situations, with exemplary problem-solving and effective communication skills. Ambitious individual with strong organizational and multitasking skills. Reliable with good work ethic and the ability to quickly adapt new tasks and environments. Maintained a clean driving record with no violations or citations. Experienced in carrying out general labor duties, including loading and unloading materials.
Overview
21
21
years of professional experience
Work History
Stock Associate
MGM/Luxor
Henderson, NV
10.2024 - Current
Stocked shelves, racks, and bins with new or transferred merchandise.
Packed and unpacked items, checking breakables before stocking on shelves.
Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
Verified that all price tags were correct before stocking merchandise on display areas.
Communicated with customers to answer questions.
Lifted materials of varied weights on regular basis.
Followed instructions to properly arrange merchandise items.
Set up attractive visual displays in windows and on the sales floor.
Commercial Kitchen Appliance Delivery & Driver
Schubert Equipment Sales
Valencia, PA
09.2022 - 08.2024
Demonstrated professional conduct with clients to deliver outstanding customer service.
Managed time effectively to meet tight delivery deadlines.
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Reported any vehicle malfunctions or accidents immediately to management.
Assisted in loading and unloading vehicles to ensure safe transport of goods.
Coordinated with team members and remained flexible in work scheduling to meet service needs.
Secured merchandise, avoiding damage during transportation.
Produce Team Leader
Sam's Club
Pittsburgh, PA
03.2019 - 09.2022
Provided training and guidance to team members on product knowledge, customer service standards, and safety protocols.
Maintained current and accurate inventory with cycle counts and audits.
Responded to customer feedback, addressing concerns and improving service quality.
Opened boxes and stocked products in appropriate sections.
Checked prices and located products for customers.
Coordinated with suppliers, ensuring timely delivery of fresh produce.
Ensured proper rotation of produce to minimize spoilage and waste.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Assisted customers with inquiries regarding availability of certain products or general questions about produce items.
Police Officer
East Pittsburgh Police Department
East Pittsburgh, PA
04.2011 - 12.2018
Documented observations and actions by radioing information and completing reports.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Saved time through effective emergency issue resolution.
Responded promptly to activated alarms for fires and burglaries.
Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
Directed traffic at high-volume special events for public safety and order.
Counseled victims of domestic violence regarding available resources and legal options.
Served criminal warrants and subpoenas to suspects in public and private locations.
Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
Patrolled assigned areas to detect and prevent criminal activity.
Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
Police Officer
Braddock Hills Police Department
Pittsburgh, PA
06.2008 - 08.2016
Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
Directed traffic at high-volume special events for public safety and order.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Director of Food and Beverage at MGM Resorts International - Luxor Hotel And CasinoDirector of Food and Beverage at MGM Resorts International - Luxor Hotel And Casino
Director of Risk Management at MGM RESORTS INTL, EXCALIBUR ā LUXOR RESORTS STATION CASINOS, LLCDirector of Risk Management at MGM RESORTS INTL, EXCALIBUR ā LUXOR RESORTS STATION CASINOS, LLC