Work Preference
Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Gary D. Lux, Jr. MBA
Open To Work

Gary D. Lux, Jr. MBA

Project Manager
New Braunfels,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Principal and Lead Project ManagerRegistered Representative and AgentTechnical Sales Account ManagerPrincipal and Lead ConsultantSr. Project Manager, Network Operations

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: New Braunfels, TX, USAustin, TXSan Antonio, TXSan Marcos, TXBoerne, TX
Open to relocation: Yes

Salary Range

$80000/yr - $200000/yr

Important To Me

Career advancementPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Dynamic construction professional with a proven track record in project management, consistently delivering high-quality results on time and within budget. Expertise in fostering team collaboration and adapting to evolving project requirements ensures seamless execution and client satisfaction. Proficient in risk assessment, resource planning for labor and materials, and maintaining effective communication with stakeholders. Committed to driving project success through strategic planning and a focus on excellence.

Overview

36
36
years of professional experience

Work History

Principal and Lead Project Manager

DLux Project Management LLC
New Braunfels, Texas
01.2021 - Current
  • Project manager of high-end custom home builds in the Central Texas Hill Country region. Management of construction builds from raw land clearing to build-completion, client move-in, and construction warranty servicing. Municipal permit management from the pre-planning through final inspection and certificate of occupancy phases. National and state-wide materials and labor sourcing with logistical and financial tracking to keep projects on schedule and in budget.

Registered Representative and Agent

NYLife Securities, LLC & New York Life
New Braunfels, Texas
06.2016 - 12.2021
  • Registered Representative and Agent who develops commercial business stakeholder or personal consumer relationships to identify goals, address concerns, understand current financial position, analyze, and manage financial asset solutions en route to achieving said goals.
  • – Investments Leader and Agent of the Year 2019, MDRT Membership (Million Dollar Round Table)
  • – AARP and Business Solutions Certified
  • – Licensed Series 6 and 63
  • Coordinated with cross-functional teams to streamline account management procedures.

Technical Sales Account Manager

Logix Communications
San Antonio, Texas
01.2015 - 06.2016
  • Provide Fortune 1000 (Enterprise), large, medium, and small business with data/voice connectivity, remote cloud-based network management, FORTINET security service solutions, high bandwidth speeds, Hosted Exchange, Data Storage, Disaster Recovery Solutions/Strategies/Planning.
  • – Custom Fiber Record Setting Sales for Multi-National Corporation based in Anchorage, Alaska

Principal and Lead Consultant

Lux Technology and Program Consulting
New Braunfels, Texas
07.2012 - 03.2016
  • Principal and lead consultant in a technology and program management consulting firm responsible for all business functions, client acquisition, and strategic direction. Primarily is responsible for new client opportunities, engagement closure, driving business performance, improvements, projects, and system implementations.
  • – Mapped client’s desires by successfully defining program concepts and parameters. Developed processes to ensure customer’s time and effort were maximized. Managed the implementations of those processes to ensure accuracy and alignment of results to concepts. Lead the formation of business and community partnerships to build support for programs and served as initial liaison with the public while coaching clients to become self-sufficient at representing themselves in such a capacity.
  • – Provided and implemented within one month the accounting software solutions needed to sufficiently organize all financials for current and future ventures while also conducting user training of support staff.
  • – Automated records for improving customer service. Developed websites for sharing information with the public and providing a means for customers to contact the program.
  • – Drove requirements definition and system selection for a county wide housing initiative with significant waitlist. Teamed with additional county and city based not-for-profit organizations to learn from their experiences and to provide clients with learning opportunities.

Sr. Project Manager, Network Operations

AT&T Inc.
San Antonio, Texas
01.2010 - 06.2012
  • Senior Project Manager who served and supported the national, regional, state, and district performance metrics of Executive, Mid-Level Management, and over 20,000 technicians for the Network Operations Core Installation and Maintenance (CIM) organization. Provided Five Star performance outcomes in presentations and reporting to leadership and steering committees. This includes monthly operational results with regional comparisons and metric breakdowns. The primary means for disseminating such a volume of data meant utilizing website applications. All 20 plus thousand technicians had results calculated on a monthly, quarterly, semiannual, and annual basis with rollout implications for the management structure.
  • Planned and executed business reviews to define key issues, national and regional state of the state activities, and won management mindshare with engagement and advocacy. Defined Five Star champion successes and opportunities, highlighted inspirational moments, covered engagement councils, trained and certified CIIM Mid-Level Management, and performed team planning for the upcoming year by giving national conference presentations. Reviewed and approved individual quarterly metric measurements for Efficiency/Productivity, Dispatch Efficiency, Revisits, Safety, and Customer Satisfaction Ratings. Responsibilities also included building, maintaining, and managing marketing expense budgets for operational and promotional activities. Responsible for developing periodic promotional activities including a monthly Hours per Dispatch measurement for Directors and above or field operational improvements centered on increased Efficiency/Productivity with lowering Revisit rates and improvements in daily operations. Ran rewards for superior Five Star achievement on an annual basis and as monthly ongoing activities. Assisted and met organizational and external reporting requests for audit related activities.
  • AT&T is an American multinational telecommunications corporation.

Lead Sr. Financial Analyst

AT&T Inc.
San Antonio, Texas
01.2008 - 01.2010
  • Lead Financial Analyst who supported multiple organizations concurrently. Provided monthly, quarterly, and annual organizational expense and labor force budgets for employee related, contract services, materials, legal, taxes, and all other operational related items which totaled more than $1.4 Billion.
  • Budgeted expenses and labor based on prior years results and expected operational changes for the purposes of performing annual analysis. Responsible for performing variance reviews of actual expenses to budget and best view forecasts. Corporate policy activities included analysis of capital details and expenditures, construction, engineering, installation, maintenance, field operations, methods/procedures, and operational planning. Also performed metric/driver reviews for Finance Directors and Officers, managing business unit internal and external organizational expense transfers, restatements, and issues. Also was responsible for building monthly department and organization level journal entries for expense realignments.
  • Ongoing systems knowledge and use required to perform duties include Management Reporting Systems 2020, Financial and Enterprise Data Warehousing, Hyperion Essbase, and Compass Product Suites. Extensive and advanced usage of Excel over dynamic shared drives was highly required.
  • AT&T is an American multinational telecommunications corporation.

Sales Executive for Business Communications Serves

AT&T Inc.
San Antonio & Austin, Texas
06.2003 - 01.2008
  • A Managed Service Specialist for the Government, Education, and Major Medical industries specializing in providing clients with Remote Management, Cloud Services, Security, and Network Maintenance offerings. Built and maintained customer relationships with state and local government agencies, universities and school districts, and major medical establishments throughout the state of Texas. Very much considered a strong achiever as attainment of annual quotas were consistently year over year in excess of 40 plus percent. Territory footprint was eventually expanded to include Texas, Missouri, Oklahoma, Kansas, and Arkansas (TMOKA). Consistently was stacked ranked first amongst peers around the nation.
  • Completed the SBC TRENDS and DENM seven-week training series in October 2005 where topics included OSI model, Customer Premise Networks, Public Data Networks, Application Environments, Network Interfaces, LANs, WANs, VLANs, VoIP and IP Telephony, SONET, and MPLS.
  • AT&T is an American multinational telecommunications corporation.

Project Manager

ARC Systems
Austin, Texas
06.2002 - 05.2003
  • Client relationship responsibilities primarily meant developing a detailed understanding of the mortgage application process and environment. Analyzing data solutions involved communication protocols, process flows, data element requirements, file formats, and phased project scopes. Developed an understanding of and tracked client business needs to match current software module offerings or to oversee new development. This involved requests being made through or after an analysis phase. It required developing requirements definitions, creating work estimations, and obtaining customer sign-off, development, and testing. All of which better positioned our company for new sales opportunities.
  • Identified and scheduled resources, hardware and software needs, developed and maintained project plans to ensure project forecasting goals and objectives were met in a timely fashion. Also serviced the client by ensuring all issues were fully documented, communicated, and managed throughout the organization by utilizing an internally developed issue tracking system.

IT Project Lead

Broadwing Inc.
Austin, Texas
05.2000 - 06.2002
  • Lead a team of business analysts, developers, a consultant, and an external vendor team while implementing and then managing ongoing business activities of a national sales commission system. The purpose of this was to automate the work performed by approximately twenty individuals. This system would drive overall expense savings and increase the bottom line. The project was managed to completion and considered successful as evidenced by an annual cost savings of over $800 thousand per year.
  • Performing this implementation and ongoing management required preparing and delivering department status updates to Senior Level Management and Executive Steering Committees. It required executing full software version upgrades on a quarterly or semiannual basis which included coordination of procedures, testing of software, and production moves. It required oversight of the management structure and updating of over 12 thousand sales representatives, agents, and referral personnel monthly. It also took evaluating, maintaining, and consistently meeting project budgets and company IT policies and parameters. Cross business unit partnership and effective team working were essential components of this venture. Coordinated with and managed multiple team integrations for utilizing an operational data warehouse.
  • Provided quality assurance planning and scheduling which included overseeing issue resolution coordination. Identified project opportunities to uncover software implementation requirements and to obtain customer buy in on recommended projects. Followed up with customers by organizing and maintaining departmental relationships in order to evaluate software effectiveness and to promote or recommend enhancement options. Organized, administered, and obtained user acceptance demonstrations and sign offs. Led and maintained necessary team communication. Evaluated and identified essential resources for projects concerning vendor and consultant implementation team resources. Coordinated and developed recurring procedures. Helped to develop and implement efficient processes and coordinated documentation of all important project material for referral and future transition purposes.

Senior Lead Analyst

Broadwing Inc.
Austin, Texas
08.1999 - 05.2000
  • Software development life cycle project support included testing telecommunication, billing, inventory, company asset, and provision control software applications by utilizing black box, white box, back end, regression, boundary, integration, functional, user acceptance, and alpha/beta methodologies. Utilized technical writing skills to create test plans and cases for creating reports, tracking issues or defects, and to relay information back to developers on how to interpret and explain recreating them. Used automated testing tools to support and supplement all testing efforts.

Quality Assurance Business Analyst

Hewitt Associates
The Woodlands, Texas
06.1998 - 08.1999
  • Client conversion project experience involved the financial and administrative outsourcing of an American bank located in the state of Massachusetts with locations around the Northeastern United States. This project included testing an internal graphical user interface (GUI) by developing software specific test plans, valid test conditions, and requirements to ensure thoroughness in system reliability. Tested batch job processes covering individual and linked job functionality with test and control elements. Tested Interactive Voice Response System (IVR) and Internet Web Site examining call flows and page mapping functionality, verified verbal and written content, and correlation of interfaces and database information with mathematical operations and precision. Resolved issues by supplying system consultants with detailed analysis work flows via interactive database logs.
  • Ongoing client engagement experience included testing new applications, provision loading to production database and impact to various interfaces. Responsible for training our call center representatives on the 401(k) GUI application and processed ongoing administration via batch jobs. Daily client and acting trust company reconciliation of check writing, federal and state tax withholding, transactional accounting, individual account adjusting, weekly accounting for participant specific payroll updates, new and expiring loan originations, and deferred compensation and employer match amounts. Performed accounting for multiple plan/fund assets and the conversion of those assets to fund shares or units. Reported for client audit on an ad-hoc basis, for personalized accounts, and periodic federal discrimination testing.
  • Trained in Mainframe / Server working environments, using DB2 relational databases, Query Management Facility (QMF), Structured Query Language (SQL), working with SAS, Unit and Mutual Fund Accounting, and Defined Contribution Basics including Daily Valuations
  • Additionally needed skills of high multi-tasking ability, capable of making peer to peer and management evaluations, be adaptable to various communication styles, and recognizing and implementing process effectiveness and efficiencies.

Transportation Analyst (Permit Officer)

Texas Department of Transportation
Austin, Texas
01.1990 - 06.1998
  • As a Permit Officer it was required to gather all necessary data concerning oversize/overweight loads traveling the Texas highway system. This required understanding the dimensions and weight of loads in order to provide directions of travel on state-maintained roadways. To name only a few, examples of these loads would be oilfield working equipment, large cranes, giant electrical transformers, wind turbine blades, parts of the space shuttle, and even large trees such as the one that goes up in Washington D.C. This job required the coordination of team representatives in 25 districts across the state of Texas. It was required to maintain notes of all construction being performed, all bridge heights, and all weight tolerances of roads across the state. Also tested software version upgrades used on a mainframe data environment. Trained and evaluated new employees and assisted with the development of internal evaluation methods. Also was responsible for performing the daily reconciliation of revenues for the department.

Education

MBA - Management Info. Systems & Business Management

St. Edward’s University
Austin, Texas
2005

BBA - Finance & Accounting

St. Edward's University
Austin, Texas, TX
1998

Skills

  • Strategic Business Planning
  • Effective and Efficient Project Management
  • Systems Implementation
  • Financial Management Planning, Analysis, & Forecasting
  • Operational Performance Analysis
  • Process Improvement
  • Program Development and Implementation
  • Team Leadership, Staff Resource Management, Performance Evaluations, Training, and Mentoring
  • Verbal and Written Communications

Affiliations

  • San Antonio Livestock Show & Rodeo Special Sales Committee – Bexar County, Texas
  • Former Board of Directors Habitat for Humanity – Comal County, Texas
  • Former Junior Achievement Professional Volunteer – San Antonio, Texas Region
  • Former Area Coordinator & Consultant for Volunteer Income Tax Assistance Program (VITA) – Comal and Guadalupe Counties

Timeline

Principal and Lead Project Manager

DLux Project Management LLC
01.2021 - Current

Registered Representative and Agent

NYLife Securities, LLC & New York Life
06.2016 - 12.2021

Technical Sales Account Manager

Logix Communications
01.2015 - 06.2016

Principal and Lead Consultant

Lux Technology and Program Consulting
07.2012 - 03.2016

Sr. Project Manager, Network Operations

AT&T Inc.
01.2010 - 06.2012

Lead Sr. Financial Analyst

AT&T Inc.
01.2008 - 01.2010

Sales Executive for Business Communications Serves

AT&T Inc.
06.2003 - 01.2008

Project Manager

ARC Systems
06.2002 - 05.2003

IT Project Lead

Broadwing Inc.
05.2000 - 06.2002

Senior Lead Analyst

Broadwing Inc.
08.1999 - 05.2000

Quality Assurance Business Analyst

Hewitt Associates
06.1998 - 08.1999

Transportation Analyst (Permit Officer)

Texas Department of Transportation
01.1990 - 06.1998

MBA - Management Info. Systems & Business Management

St. Edward’s University

BBA - Finance & Accounting

St. Edward's University

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