Gary Duckworth Jr

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

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• Demonstrated adaptability by quickly learning new skills as needed to support various stages of the salmon processing cycle.
• Cleaned, scraped, trimmed and filleted various seafood products.
• Expedited order fulfillment by accurately weighing, packaging, and labeling shipments according to customer specifications.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.

• Increased sales through effective upselling of specialty meats and related products.
• Consistently met performance targets by effectively managing time-sensitive tasks.
• Ensured product quality by performing regular checks on expiration dates and rotating stock accordingly.
• Exceeded expectations during department inspections due to strict adherence to sanitation guidelines.