Gary Hamilton
G52 Products
Natchitoches,LA
29
years of professional experience
Dynamic owner/operator with over 11 years of experience in operations management and customer service. Skilled in developing strategic marketing initiatives, training staff, and implementing cost-saving measures. Committed to fostering a positive work environment and maximizing operational efficiency.
Work History
Owner/Operator
11 Years 6 Months- Managed daily operations, ensuring efficiency and quality in services
- Developed strategic marketing initiatives to enhance brand visibility and customer engagement.
- Oversaw inventory management, optimizing stock levels and reducing waste.
- Trained and mentored staff, fostering a culture of continuous improvement and accountability.
- Implemented cost-saving measures that improved overall profitability without compromising quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation
- Cultivated a positive work environment, leading to higher employee retention rates and overall job satisfaction.
Line Cook/ Prep Cook
6 Months- Prepared and cooked menu items according to established recipes and presentation standards.
- Assisted in maintaining cleanliness and organization of kitchen workspace and equipment.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored food quality and freshness, ensuring compliance with safety standards.
- Trained new staff on kitchen procedures, equipment use, and food preparation techniques.
- Implemented inventory management practices to minimize waste and maximize efficiency.
- Coordinated with front-of-house staff to ensure timely delivery of meals to guests.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Backroom Associate
2 Years- Managed inventory organization to optimize backroom space and streamline retrieval processes.
- Operated equipment for efficient stock replenishment and product handling.
- Collaborated with team members to maintain cleanliness and safety standards in the backroom area.
- Assisted in training new associates on operational procedures and safety protocols.
- Unload freight from delivery trucks
- Sort and organize products in the backroom
- Stock items onto sales floor shelves
- Rotate inventory and check expiration dates
- Keep aisles neat, safe, and free of debris
- Greet customers and answer basic questions
- Unload trucks: Take boxes and freight off incoming delivery trailers.
- Sort freight: Organize products onto correct pallets or carts using an assembly line process.
- Manage inventory: Track items with handheld scanners and update stock systems.
- Handle heavy items: Lift objects that weigh over 50 pounds.
Production Worker
1 Year- Perform hands-on line tasks like trimming, inspecting, and boxing poultry; maintain clean work areas. Lifting up to 50 lbs.
- Live hanger: Handle live poultry at the start of the processing line following strict animal welfare guidelines
- Sanitation: Clean, wash, and sanitize plant equipment, processing floors, and hatch halls using high-pressure hoses and chemical agents.
Education
GED
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Operations oversight
Customer service
Vehicle maintenance
Timeline
Owner/Operator
G52 Products
02.2015 - CurrentRead More
Line Cook/ Prep Cook
Mariners
02.2015 - 08.2015Read More
Backroom Associate
Walmart
02.1999 - 02.2001Read More
Production Worker
Conagra
02.1998 - 02.1999Read More
Natchitoches Central High School
GED
Read More