Gary Hicks Jr
Jersey City,New Jersey
Summary
Seeking a position in a challenging environment where I can utilize my strong interpersonal skills and versatile experiences to grow and expand the success of the workplace.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sportsbook Supervisor
FanDuel Sportsbook
01.2022 - Current
- Responsible for overseeing other employee duties, including, but not limited to, ensuring that the cash drawers are at the correct level, ensuring that the correct wager was placed, etc.
- Providing assistance to patrons who are placing bets at the kiosks and ensuring that they understand the terms of the wager.
- Making sure that the appropriate amount of money is handled and disbursed when processing a cash out, regardless of the size or value of the transaction.
- Maintaining patron safety and security by checking identification and ensuring the consumer does not appear on any block lists that would prevent him or her from gambling.
Customer Operations Representative
888 Holdings
01.2021 - 01.2022
- In charge of processing documents received in accordance with the business' policies and procedures and applicable regulations.
- Responding to all member queries while using all communication methods - (phone, chat, email).
- Investigating and communicating efficiently with our processing companies and the members banks.
- To ensure all members withdrawals are processed accurately as requested by the member on a daily basis.
Teacher's Assistant
Bogota High School
01.2019 - 01.2021
- Presented and reinforced learning concepts to individual students through assignments.
- Developed basic skills with students one-on-one.
- Aided in the development of weak areas within a subject.
- Supported certified staff in maintaining students with special needs.
Assistant Varsity/Head JV, Basketball Coach
Boys
01.2019 - 01.2021
- Monitored student athlete progress both in the classroom and on the court
- Kept head coach informed of performance of students
- Built relationship with all players and coaches
- Assisted with planning out practices
- Devised game plans.
Paraprofessional
David Gregory School
01.2018 - 01.2019
- Assist individual students with assignments to present and reinforce learning concepts
- Work one-on-one with students to develop basic skills
- Provide assistance in any weak areas within a subject
- Assist certified staff in the effort to maintain students with special needs.
Paraprofessional
Hackensack Middle School
01.2016 - 01.2018
- Assisted individual students with assignments to present and reinforce learning concepts
- Worked one-on-one with students to develop basic skills
- Provided assistance in any weak areas within a subject
- Assisted certified staff in the effort to maintain students with special needs.
Education
Bachelor of Arts - Business Administration
WILLIAM PATERSON UNIVERSITY
Wayne, NJ05.2021
Associate of Arts - Science
BERGEN COMMUNITY COLLEGE
Paramus, NJ05.2012
NJ Substitute License NJ International Association of Approved Basketball Officials (IAABO) -
Skills
- Microsoft Word, Microsoft Office, PowerPoint, Excel
- Mac & Microsoft interface
- Oracle
- Lexus Nexis
- Work well independently as well as in a team
Certification
Substitute Teaching Certification
Timeline
Sportsbook Supervisor
FanDuel Sportsbook
01.2022 - Current
Customer Operations Representative
888 Holdings
01.2021 - 01.2022
Teacher's Assistant
Bogota High School
01.2019 - 01.2021
Assistant Varsity/Head JV, Basketball Coach
Boys
01.2019 - 01.2021
Paraprofessional
David Gregory School
01.2018 - 01.2019
Paraprofessional
Hackensack Middle School
01.2016 - 01.2018
Bachelor of Arts - Business Administration
WILLIAM PATERSON UNIVERSITY
Associate of Arts - Science
BERGEN COMMUNITY COLLEGE
NJ Substitute License NJ International Association of Approved Basketball Officials (IAABO) -
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