Gary Hunt

Syracuse Plastics

04.2020 - 08.2023

Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Adhered to safety protocols and policies to reduce workplace hazards.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Evaluated systems according to predetermined checklist and noted issues.
Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Assisted training end users on proper use of hardware and software to deliver excellent customer service.
Diagnosed and repaired hardware, software and network issues to mitigate disturbances.
Tested systems, noting issues and completing preventive maintenance.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Performed regular maintenance and cleaning of packing machinery.
Recorded shipment data such as weight and discrepancies using [Software].